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Transportation Supervisor

Open 63d posting dated last week

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant focus lead the way no matter what.

The Transportation Supervisor coordinates transportation services provided to participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. The Transportation Supervisor is a member of the interdisciplinary team (IDT) and collaborates in participant care planning.

This role is different because Transportation Supervisors at WelbeHealth:

  • Build a team that participants can count on - hiring, training, supervising, and mentoring staff who provide daily transportation support
  • Drive improvements that matter - identify opportunities to improve efficiency, reduce cancellations, and increase participant satisfaction
  • Ensure high-quality transportation service delivery for vulnerable seniors while contributing to whole-person care in IDT meetings

We care about our team members. That’s why we offer:

  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
  • 401K savings + match
  • Comprehensive compensation package including base pay and bonus
  • And additional benefits!

On the day-to-day, you will:

  • Manage the Transportation team including hiring, training, supervising, and mentoring
  • Attend and participate in IDT meetings, market tactical meetings, and clinic huddles
  • Conduct driver ride-alongs to observe performance and provide coaching
  • Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy
  • Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling
  • Manage fleet documentation and maintain vehicle/market supply inventory and order requests
  • Drive operational improvements and oversee scheduling while ensuring both maximum efficiency and satisfaction

Job requirements include:

  • High school diploma or equivalency; professional experience may be substituted
  • Participate in the DMV pull notice and random testing for alcohol and controlled substances programs, pass DOJ/FBI background check, and pass DOT physical exam
  • Current valid state driver’s license
  • Minimum of four (4) years of experience working in a public or private transportation setting
  • Minimum of two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
  • Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members
  • Must maintain the eligibility to drive under WelbeHealth’s commercial auto insurance program; applicants must generally be at least 25 years of age; candidates ages 23–24 may be considered based on driving history and other underwriting criteria; drivers over age 70 may be required to provide current medical certification

We are seeking a Transportation Supervisor that ideally has leadership experience within passenger transportation. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering
$75,000 - $80,000 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Preferred First Name
  • What is your desired pay?
  • Do you have prior dispatching experience? choose one
  • Do you have experience working within passenger transportation (public transit, NEMT, paratransit, school, shuttle)? choose one
  • If yes, please list which specific type of passenger transportation, if no, please list "N/A"
  • Are you a current employee of WelbeHealth? choose one
  • Have you ever worked for WelbeHealth? choose one
  • Have you been referred by a current WelbeHealth employee? choose one
  • If you were referred, please specify the referring individual's first and last name. Otherwise, enter “N/A."
  • Do any of your relatives currently work for or at WelbeHealth? If so, who? written answer
  • Texting Consent Policy choose one
  • Will you now or at any point in the future require employer-sponsored work authorization or visa sponsorship to legally work in the United States, including but not limited to H-1B, TN, E-3, O-1, F-1 OPT/STEM OPT, or any other employment-based visa status? choose one
  • Applicants must hold a valid driver’s license and meet company driving qualifications, including eligibility under our commercial auto insurance program. Applicants must generally be at least 25 years old; candidates ages 23–24 may be considered based on driving history and other underwriting criteria. Drivers over age 70 may be required to provide current medical certification. Do you meet these requirements? choose one

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