Travel Consultant

Duties and Responsibilities

• Assist Corporate Companies to map travel arrangements for their employees
• Planning itineraries including booking of flights, hotels, ground transportation and visa application
• Maintain and ensure travellers’ profiles and visas are up to date and advise clients on travel regulation such as visa requirements and ensure timely processing of travel documents
• Provide accurate information to clients at all times
• Adheres to company standards in delivering customer service including professional telephone etiquette

Pre-requisites

• Minimum ‘O’ Level with at least 2 to 3 years’ experience in the travel industry
• Proven ability to handle multiple priorities simultaneously
• Demonstrated professional customer service skill
• Able to work independently, exercising discretion and judgement
• Positive attitude and a pleasant disposition
• Proficient in English with good communication and interpersonal skills
• Ability to handle stress and work in a fast paced environment & extended hours