Travel Consultant
Summary
Travel Sales Consultant at a B2B travel tech startup helping agents book flights, hotels, and holidays. Resolve agent grievances, connect with travelers via calls/chats/emails, and convert inquiries into bookings. Requires 6+ months travel industry experience and comfort with 10-12 hour workdays including Saturdays.
About us:
Profile Overview:
Growth Prospects:
- Annual CTC - ₹ 5.4 to 7.5 LPA
- Promotions + aggressive growth prospects (read further)!
- Fast Appraisal - Despite Covid, we had appraisals in 6 months in Jan & July 2020
- Aggressive Hikes - In the last appraisal cycle, the Annual hike was 35%.
What's on Offer:
- Work with a young & passionate team to excel and make an impact
- Work directly with the founders
- Fast Career Growth with fast appraisals and fast salary increase
- A super passionate team with deep conviction which has stayed together during covid.
- Very high ownership role in a fast-paced environment
- Great Culture -> No hierarchy/politics nonsense guaranteed!
Our founding team:
The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:
- Ashish - Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
- Arun - Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
- Chirag - Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.
Company Profile:
- You read the detailed company profile here.
- To know more about us, have a look at a few videos on Youtube!
What do we value?
- We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and have a rock-solid belief we can get there.
- We dream big, yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, and execute to realize our dreams.
- We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.
- We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth.
- We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.
What we are looking for:
Roles & Responsibilities:
- We are B2B company but some of our clients need support in sales. We do sales for them.
- Connect with travellers through calls, chats, and emails to understand their holiday requirements, budget, and travel preferences
- Speak directly with travellers on behalf of our clients and provide them with a smooth booking experience.
- Follow up with leads, answer traveller queries, handle concerns, and convert inquiries into bookings
- Work with the team to meet sales targets and maintain customer satisfaction
Check if you fit in the role:
You Must:
- Love Challenges
- Enjoy the Thrill of Closing Sales
- Be comfortable with Targets
- Enjoy speaking to clients on call
You Can:
- Perform consistently
- Hustle, Hustle, Hustle
You Want to:
- Improve business acumen
- Improve negotiation skills
This role is not ideal for someone who:
- Is not comfortable with sales/targets
- Is not okay speaking with customers on call for a minimum of 4-5 hours daily!
- Is not good at resolving customer queries or escalations
- Is not comfortable with long working hours
- Is not excited about working on Saturdays (6 days a week)
- Does not possess a minimum of 6 months’ experience in the travel industry
The Recruitment Process:
- Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.
- Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits and many other benefits.
Important Points:
- Office Location - Connaught Place, Delhi
- Work Timings - You are considering joining a startup. Building anything of value takes time.
Looking forward to having you on board with us!