Unarmed Security Officer

General Definition:

• Ensures the safety and security of customers and employees, protects property and maintains order in a courteous, attentive, and informative manner.

Essential Job Functions:

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points.
• Prevents losses and damage by responding to and reporting unusual incidents or occurrences in order to minimize or deter hazardous or dangerous situations. Takes immediate and appropriate action to respond to these occurrences.
• Assists Sergeant in enforcing security regulations, participates in surveillance activities, including apprehending violators and disruptive patrons as directed in accordance with company policies and procedures
• Checks and verifies all doors are secured.
• Inspects for fire hazards or other general hazards and informs Sergeant(s) of such.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures as needed.
• Maintains contact with management and dispatch using telephone, radio and other electronic equipment.
• Takes appropriate action and renders first aid in emergencies such as accident, fire and illness.
• Interacts with the general public in a friendly, courteous and informative manner.
• Assists patrons and employees with questions, problems and concerns.
• Maintains poise and self-control under stress and in emergency situations. Acts quickly and appropriately to notify immediate supervisor and/or dispatch of the emergency situation. Emergencies may include, but are not limited to, fire, medical, bomb threat, or other disturbances.
• Follows safety policies and procedures in accordance with company standards and state/federal rules and regulations.
• Obtains first aid, CPR, and AED certification as scheduled, including any additional emergency medical training in accordance with job responsibilities and operational requirements.
• Attends departmental staff meetings as scheduled.
• Attends all emergency preparedness, safety training as scheduled. Disseminates information and assignments as needed.
• Meets and maintains licensing criteria of the Texas Commission on Private Security and the Texas Racing Commission.
• Maintains strict confidentiality and high integrity.
• Contributes to team effort by accomplishing related results as needed.
• Wears and maintains uniform and equipment assigned according to Lone Star Park requirements.
• Other duties as assigned.