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Metro One Loss Prevention Services Group

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Unarmed Security Officer

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M1 Global is seeking an Unarmed Security Officer for a unique opportunity that includes two weeks of paid training to become a Security Operations Center (SOC) Analyst. We are looking for professionals who view security as a critical component of operational excellence. In this role, you will serve as a central point for physical security operations, overseeing real-time alarm monitoring, incident assessment, and coordinated response efforts. The SOC Analyst plays a key role in managing communications during both routine operations and emergency situations, supporting business continuity initiatives, and ensuring adherence to established security protocols and procedures.

Key Responsibilities

  • Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
  • Audit and review security systems to identify vulnerabilities and recommend improvements
  • Coordinate and dispatch resources during security incidents, serving as the primary communication hub
  • Lead communication during crisis events, including preparedness alerts and business continuity actions
  • Support commissioning, testing, and configuration of new or upgraded security systems
  • Compile documentation and evidence for reports, audits, and investigations
  • Refine security procedures based on evolving threats and operational needs

Communication & Compliance

  • Provide clear, calm communication during rapidly evolving situations
  • Escalate incidents according to established procedures
  • Collaborate with internal teams and client representatives
  • Follow all SOC SOPs, post orders, and regulatory requirements
  • Participate in drills, tabletop exercises, and ongoing training

Required Qualifications

  • High school diploma or equivalent (college coursework in security or criminal justice preferred)
  • Prior experience in a SOC, command center, alarm monitoring, or physical security environment
  • Familiarity with video surveillance, access control, and alarm systems
  • Strong situational awareness, decision-making, and stress management skills
  • Ability to work rotating shifts, including nights, weekends, and holidays

Pay & Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k)
  • Ongoing training and professional development opportunities


We are Equal Opportunity Employer

Ability to obtain SC SLED Card

Ability to obtain CPR certification

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