Used Car Sales

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives.

Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining explaining and offering warranties, services, and financing; delivers automobile.

Provides sales management information by completing sale.

Understands automobiles by studying characteristics, capabilities, and features.

Develops buyers by maintaining rapport with previous customers.

Must have good listening skills, verbal communication and telephone skills.