User Experience Designer

The opportunity

The GlobalCollect platform sits at the heart of Worldline's enterprise ecommerce business. We process payments for some of the world's most recognised brands — think Google, Spotify, Valve, Blizzard, KLM, Emirates, and Booking.com. Merchants operating at this scale have zero tolerance for friction, confusion, or poor design. That's where you come in.As a UX Designer on the GlobalCollect platform, you'll be working on complex, high-stakes B2B products used by payment operations teams, finance departments, and fraud analysts across the globe. Your designs don't just need to look good — they need to make complicated things feel simple for people who really, really care about getting it right.You'll be embedded in a product team that believes in discovery-led design, working closely with Product Managers, Engineers, and business stakeholders to turn ambiguity into clarity and complexity into usable, elegant solutions.

You can read more about the products of this business unit here:

Day-to-day responsibilities

• Design end-to-end user experiences for our merchant-facing products, including our Insights portal, reconciliation and reporting flows
• Conduct user research and usability testing with real merchant users — from payment operations managers to CFOs — and translate those insights into sharp UX decisions
• Run design sprints and collaborative workshops with product and engineering teams
• Create user flows, wireframes, prototypes, and high-fidelity designs using Figma
• Actively explore how generative AI can improve both your design workflow and the products you're building
• Work closely with front-end developers to ensure your designs are delivered as intended — and push back when they're not
• Translate complex payment and financial data into experiences that feel intuitive, not intimidating

Who are we looking for

• 5+ years of experience in product design, with a focus on payments or B2B SaaS preferred
• Experience in working with scrum teams and tools like Jira and Confluence, and sophisticated skills in Figma and other design tools, with an understanding of HTML and CSS
• Experience in UI design and micro-interactions
• Knowledge of user research practices, and experience using usability testing platforms
• Strong verbal and written communication skills, with the ability to present complex information clearly to audiences with varying levels of product design understanding
• Deep empathy for users and a passion for representing their needs and motivations to diverse stakeholder groups
• Creative problem-solving skills and a proactive mindset in identifying opportunities for improving the user experience
• You have an online portfolio showing your work and which you can share upon your application

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus