UX Designer – Junior

• Create effective, user-friendly, and visually appealing GUI designs based on user interaction and performance.
  
• Design the overall functionality of digital products to ensure an excellent user experience.
  
• Take a user-centered design approach and rapidly test and iterate designs based on user-testing results.
  
• Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
  
• Manage end-to-end user research, including participant recruiting, interviews, surveys, analysis, and synthesis.
  
• Conduct user research, interviews, and surveys and translate findings into:
  
• Sitemaps
  
• User flows
  
• User journey/customer journey maps
  
• Wireframes
  
• Mockups
  
• Prototypes
  
• Facilitate the client's product vision through researching, conceiving, sketching, prototyping, and user-testing experiences.
  
• Design experiences optimized for a wide range of devices and interfaces.
  
• Identify design problems and develop elegant, intuitive solutions.
  
• Make strategic UX and design decisions relating to existing and new product functions and features.
  
• Gather user feedback and use it to configure and improve existing interfaces.
  
• Design user interfaces for web and mobile applications, as well as digital displays, publications, media, and other creative materials as required.
  
• Work within the limitations and appropriate use of web development technologies.
  
• Consider the emotional aspects of the human experience when designing online programs.
  
• Collaborate with developers, QA specialists, business stakeholders, and cross-functional teams to achieve project objectives.
  
• Manage competing priorities while meeting deadlines and maintaining effective client/stakeholder relationships.
  
• Prepare clear, concise, and comprehensive design documentation, reports, reviews, and assessments.
  

Requirements

• Relevant experience creating GUI designs based on user interaction and performance.
  
• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
  
• Ability to define and lead UX projects and facilitate design workshops and alignment sessions with stakeholders and business users.
  
• Experience managing end-to-end user research, from recruiting participants through research synthesis.
  
• Proficiency with design and prototyping tools.
  
• Experience with Figma, Canvas, and similar design tools.
  
• Thorough understanding of the limitations and appropriate use of web development technologies.
  
• Experience designing online programs with emphasis on the emotional aspects of human experience.
  
• Experience conducting user research, interviews, and surveys and translating findings into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes.
  
• Experience designing overall product functionality and iterating designs based on user-testing.
  
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
  
• Experience facilitating a client's product vision through research, conceiving, sketching, prototyping, and user-testing.
  
• Experience identifying design problems and devising elegant and effective solutions.
  
• Experience making strategic design and UX decisions related to core and new functions/features.
  
• Experience gathering user feedback and using it to configure existing interfaces.
  

• Knowledge of accessibility testing.
  
• Ability to work with the Ontario Design System.
  
• Knowledge of the Ontario Digital Service Standard.
  
• Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.
  
• Experience dealing with complex design challenges, particularly legacy systems and nuanced stakeholder/approval relationships.
  

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  
• Ability to communicate design concepts and development processes clearly to diverse stakeholders.
  
• Demonstrated effectiveness working with cross-functional teams, including developers, QA specialists, and business stakeholders.
  
• Demonstrated experience working collaboratively with team members at different organizational levels.
  
• Strong track record of meeting deadlines and managing competing priorities.
  
• Client relationship management experience.
  

• Prior Ontario Public Service / Public Sector experience.
  
• Experience working with the Ontario Design System and Digital Service Standard.
  
• Experience with accessibility testing and WCAG 2.1 AA compliance.
  
• Experience working with complex legacy applications and systems.
  
• Experience navigating complex stakeholder groups and approval processes.
  
• Experience designing for multiple device types, platforms, and interfaces.
  

• Clearly communicate UX concepts, research findings, design decisions, and recommendations.
  
• Translate complex technical and user requirements into understandable design solutions.
  
• Facilitate workshops, stakeholder discussions, and design alignment sessions.
  
• Collaborate effectively with business users, product teams, developers, QA teams, and other stakeholders.
  
• Produce professional documentation and design deliverables.
  
• Manage multiple priorities while maintaining quality and meeting project timelines.