UX Researcher

Hybrid work model: 2 days per week from Warsaw office

Responsibilities

• Lead end-to-end user research initiatives across functional domains to guide product strategy and design decisions.

• Design and execute qualitative and quantitative research methods (e.g., interviews, usability testing, surveys, card sorting, personas, benchmarking studies, etc.) to uncover user behaviors, needs, pain points, and opportunities.

• Synthesize research data into compelling, actionable insights—through storytelling, personas, journey maps, workshops, presentations, or reports—that drive user-centric decision-making.

• Translate research insights into clear, actionable recommendations that directly inform product strategy, design decisions, and business priorities.

• Collaborate with cross-functional stakeholders to define requirements, set expectations for UX research (scope, effort, timelines), and foster communication and teamwork to proactively explore, ideate, validate, and socialize solutions.

• Understand and incorporate complex technical and business requirements into research

• Incorporate complex technical and business requirements into research planning, execution, and analysis.

Qualifications

• 7+ years of mixed methods research experience

• At minimum bachelor's degree in a related field (e.g., Human Computer Interaction, Psychology, Statistics)

• Expertise in quantitative and qualitative research methods

• Experience with statistical and data analysis tools

• Experience with benchmarking and product analytics tools (e.g., Amplitude)

• Excellent analytical, communication, and presentation skills

• Demonstrated experience working on complex, highly technical B2B products

• Strong problem-solving and critical-thinking abilities

• Ability to manage multiple studies simultaneously across multiple stakeholder groups

Our offer

• Multisport card

• Private healthcare

• Life insurance

• E-learning platform