UX Researcher
Summary
UX Researcher at MaxBet, a Flutter Entertainment-owned sports betting and gaming operator based in Belgrade. Day to day: benchmarking competitor sites/apps, running surveys, A/B tests and video/heatmap recordings with tools like Hotjar and Google Analytics, and documenting insights for digital product teams. Requires Figma, basic Adobe tools and intermediate English.
MaxBet is a rapidly growing company specializing in sports betting, gaming, and gambling. Headquartered in Serbia, we have a strong presence in Bosnia and Herzegovina, Montenegro and North Macedonia. We are committed to setting new industry standards, delivering top-tier entertainment while upholding the highest integrity.
Our success is built on our people - we foster a culture of teamwork, clear communication and mutual respect.
As we continue to grow, we are looking for a:
UX Researcher
City: Belgrade
Responsibilities:
- Researching competitors and benchmark websites/applications.
- Conducting research activities (surveys, A/B testing, video and heatmap recordings) using specialized tools.
- Documenting research findings and best practices from competitors.
- Proactively analyzing available data and documenting insights.
Zahtevi
Qualifications:
- Proficiency in Figma and basic Adobe tools.
- Experience working with research and analytics tools (Google Analytics, Hotjar, UserTesting, prototyping tools).
- Understanding of digital product and front-end team workflows.
- English – Intermediate level (spoken and written).
Pogodnosti
Perks and benefits:
Health & Well-being:
- Private health insurance.
- Up to 6 days of 100% paid leave without a certificate.
- Sports membership.
Work Environment & Comfort:
- Modern workspace with relaxation areas.
- Hybrid work model with flexible working hours.
- Remote work up to 30 days/year.
Work-Life Balance:
- 24+ days of annual leave.
- Birthday off.
- Shorter Fridays (2 PM finish).
- Reduced hours for moms with kids starting kindergarten.
- Fully covered maternity leave (according to company policy).
- Day off for parents of first graders.
Growth & Development:
- Paid training, workshops, and educational opportunities.
- Team-building events and sports activities.
Additional Perks:
- Daily transportation between Novi Sad & Belgrade for Novi Sad colleagues working in Belgrade.
- Role-based bonus opportunities.
- Referral bonuses for recommending new hires.
- Full equipment and onboarding for every role.