UX/UI Designer
Posted Updated
Summary
UX/UI designer at a software services company in Colombo, running user research and designing end-to-end web and mobile products for clients — from wireframes and prototypes to high-fidelity Figma UI, design systems, dev handoff, and WCAG-compliant, AI-assisted workflows. Requires 4+ years' experience and overlap with UK/EU working hours.
Key Responsibilities:
1. User Research and Discovery:
Nice to Have
1. User Research and Discovery:
- Run discovery with stakeholders: requirements workshops, user interviews, competitor and heuristic reviews.
- Translate business goals and analytics into user problems, personas and journey maps.
- Define success measures for key user flows.
- Produce information architecture, user flows, wireframes and clickable prototypes for mobile and web products.
- Design complete flows including edge cases and empty, error and loading states.
- Iterate designs based on usability testing, analytics and stakeholder feedback.
- Create high-fidelity UI for web and mobile, following platform guidelines (Apple HIG, Material Design).
- Design responsive web applications and data-heavy admin / back-office screens (tables, filters, dashboards, forms).
- Apply client brand guidelines consistently across all touchpoints.
- Build and maintain Figma component libraries (components, variants, auto layout, design tokens).
- Document usage guidelines so developers and QA can reuse components consistently.
- Keep design components aligned with the front-end implementation.
- Prepare dev-ready specs (Figma Dev Mode or similar) with measurements, assets and interaction notes, linked to Jira tickets.
- Take part in sprint ceremonies (refinement, planning, demos) and estimate design effort.
- Review builds against designs (design QA) and log UI issues with the QA team.
- Design to WCAG 2.1 AA (contrast, touch targets, screen-reader labels, dynamic type).
- Plan and run usability tests and report findings with clear recommendations.
- Use product analytics and heatmaps to find drop-off points and propose improvements.
- Use AI tools to speed up research synthesis, ideation, copy drafts and prototyping, and share good practice with the team.
- Design AI-powered features and agent / chat interfaces, including trust, transparency and fallback states.
- Present design rationale and options to clients, PMs and senior management.
- Work closely with PMs, developers and QA across time zones.
- Keep design files, decisions and version history organised (Figma, Confluence).
- Bachelor's degree in Interaction Design, Graphic Design, Product Design, Human-Computer Interaction (HCI), Computer Science, or a related field. Equivalent experience supported by a strong portfolio will be considered.
- 4+ years of UX/UI design experience for web and mobile digital products.
- Experience designing complex applications and admin/back-office tools.
- Proficiency in Figma (Auto Layout, components, variants, prototyping, Dev Mode) and FigJam.
- Experience with Adobe Creative Cloud, particularly Photoshop and Illustrator.
- Familiarity with advanced prototyping tools such as ProtoPie or Framer.
- Experience with whiteboarding and workshop tools (Miro, FigJam).
- Knowledge of user research and usability testing tools (Maze, Lyssna, UserTesting, Hotjar).
- Practical experience using AI throughout the design workflow, including Figma AI/Figma Make, ChatGPT, Claude, Midjourney, Adobe Firefly, and AI prototyping tools such as v0 or Lovable.
- Understanding of designing AI-powered features, including conversational and agent interfaces, AI transparency, user trust, and fallback/error states.
- Strong skills in user flows, wireframing, prototyping, and high-fidelity UI design.
- Solid knowledge of Apple Human Interface Guidelines (HIG) and Material Design.
- Experience building and maintaining design systems and design tokens.
- Understanding of accessibility standards (WCAG 2.1 AA).
- Experience working in Agile/Scrum teams using Jira and Confluence.
- Understanding of front-end development constraints and component-based UI frameworks such as React.
- Strong written and verbal English communication skills (B2+/C1), including client-facing communication.
- Availability to work hours overlapping with UK/EU clients and teams.
- Strong portfolio featuring at least 3 detailed case studies demonstrating problem-solving, research, iterations, and outcomes, rather than only final designs.
- Portfolio demonstrating practical AI usage in research, ideation, prototyping, or asset creation.
- At least 2 shipped web and/or mobile products showcased in the portfolio.
Nice to Have
- Experience working in an agency, outsourcing, or client-services environment.
- Experience with Sketch.
- Familiarity with design handoff and documentation tools such as Zeplin or Storybook.
- Experience creating motion design and micro-interactions using Lottie or After Effects.
- Knowledge of product analytics tools (GA4, Mixpanel, Amplitude).
- Basic HTML/CSS knowledge or experience building simple coded prototypes with AI assistance.
- Previous experience designing eCommerce, SaaS, or fintech products.
- Awareness of GDPR requirements and secure handling of user data during research.
Skills
- Accessibility
- Agile
- AI
- Amplitude
- Analytics
- ChatGPT
- Cloud
- Confluence
- CSS
- E-commerce
- FigJam
- Figma
- Fintech
- Gdpr
- Google Analytics
- HTML
- Illustrator
- Information Architecture
- Interaction Design
- Jira
- Lottie
- Midjourney
- Miro
- Mixpanel
- Motion Design
- Photoshop
- ProtoPie
- Prototyping
- React
- SaaS
- Scrum
- Sketch
- Storybook
- Usability Testing
- User Flows
- User Research
- UX Design
- WCAG
- Wireframing
- Zeplin