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ECS FEDERAL LLC

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VA Account Portfolio Leader & Strategic Program Manager

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Description

Position Summary

Everforth ECS is seeking an accomplished, growth-oriented executive to lead its Department of Veterans Affairs (VA) account while serving as Program Manager for a strategic VA program. This dual-role leader owns account strategy, customer relationships, growth and financial performance, and is directly accountable for program execution, contract compliance, team performance, and mission outcomes. As the senior ECS representative to VA stakeholders and a member of the Federal Civilian & Health leadership team, this leader will connect ECS capabilities to VA priorities and foster a collaborative, high-performing culture.

Responsibilities | VA Account Leadership & Growth

  • Own VA account strategy, revenue, profitability, customer satisfaction, forecasting, and annual operating objectives; lead account reviews and corrective actions.
  • Develop and execute a VA Account Plan aligned to mission priorities, competitive positioning, delivery excellence, and sustainable growth.
  • Build trusted relationships with VA executives, program leaders, acquisition officials, and key stakeholders; serve as senior ECS account representative.
  • Identify, qualify, and advance contract growth, recompetes, and new opportunities with Business Development, Capture, and Solutions teams.

Responsibilities | Strategic Program Management

  • Serve as accountable Program Manager for a strategic VA contract, overseeing technical performance, cost, schedule, staffing, quality, risk, and customer satisfaction.
  • Lead ECS, subcontractor, and partner personnel; establish clear delivery governance, performance metrics, reporting, and continuous improvement practices.
  • Ensure contract and task-order compliance; engage VA Contracting Officers, CORs, and program stakeholders; resolve performance and delivery issues proactively.
  • Direct budgets, forecasts, cost controls, resource allocation, variance analysis, and corrective actions; partner with technical leaders to improve mission outcomes.

Responsibilities | People & Enterprise Leadership

  • Mentor program and project managers; recruit, develop, and retain high-performing teams through servant leadership, accountability, and succession planning.
  • Coordinate with ECS Growth, Solutions, Finance, Contracts, Human Capital, and other functions to address risks, align resources, and deliver integrated solutions.

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