Venue Maintenance Engineer

Field Based – Manchester & North Region OR London Region OR Birmingham, Midlands & South West Region

About Us

Hello, we are Red Engine, the team behind the award-winning global brand Flight Club. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life, from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work for 3 years running.

With a total of 21 incredible venues throughout the UK, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

What you’ll Do

As our Venue Maintenance Engineer, you’ll play an important role in keeping our venues safe, looking great and working as they should for both our guests and teams.

Working closely with our Venue Management teams, you’ll take care of day-to-day repairs, planned maintenance and those unexpected jobs that inevitably crop up. From fixing a leaking tap or replacing tiles to painting, basic carpentry and maintaining larger equipment, you’ll be someone who enjoys getting stuck in, finding practical solutions and taking pride in doing a job properly.

You’ll regularly check both guest and team areas, identify anything that needs attention and either put it right or make sure it’s escalated to the right person. You’ll manage your own workload across the venues within your region and may also get involved in larger maintenance projects across the business.

Key Responsibilities

Repairs & Maintenance

• Carry out general repairs and maintenance across our venues, both internally and externally.
• Complete a varied range of maintenance including basic carpentry, plumbing, tiling, flooring, painting and decorating.
• Diagnose maintenance issues and carry out repairs wherever possible.
• Carry out routine checks, repairs and maintenance of venue equipment, fixtures and fittings.
• Complete general plumbing works and minor repairs where required.
• Change filters and carry out basic maintenance on AHU and air-conditioning units.
• Use hand tools, portable power tools and maintenance equipment safely and effectively.

Venue Support

• Carry out regular checks of guest, team and communal areas to ensure they are safe, well maintained and looking their best.
• Assist with moving, assembling and reinstating furniture, fixtures, fittings and equipment when required.
• Identify and promptly escalate repairs or maintenance issues that require specialist support to the Venue Management team.
• Support wider maintenance projects and venue works as required.
• Ensure equipment and supplies are moved and stored safely.

Safety & Ways of Working

• Carry out all work safely and in line with Red Engine’s Health & Safety policies and procedures.
• Manage your allocated workload effectively and complete maintenance jobs within agreed timescales.
• Keep maintenance jobs and progress up to date using Teams and our Expansive maintenance portal.
• Work flexibly across the venues within your region, with occasional travel outside of this area where required.
• Support emergency or out-of-hours maintenance requirements where needed, in line with our overtime arrangements.

To be successful in this role, you’ll:

• Have good practical DIY, building repair and general maintenance skills.
• Have experience carrying out repairs across areas such as plumbing, carpentry, decorating, tiling or flooring.
• Be confident using hand tools, power tools and basic industrial, electrical or mechanical equipment.
• Have basic electrical knowledge and experience working safely around electrical equipment.
• Have a good understanding of Health & Safety procedures and safe working practices.
• Be practical and solutions-focused, with the confidence to diagnose problems and find the best way to put them right.
• Have great attention to detail and take pride in keeping our venues looking their best.
• Be organised and able to manage and prioritise your own workload across multiple venues.
• Be comfortable with the physical aspects of the role, including regularly handling and carrying equipment and materials.
• Be comfortable using a mobile phone and systems such as Microsoft Teams and the Expansive maintenance portal.
• Be happy travelling between venues and getting stuck into whatever the day brings.

What you'll get

• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Staff discount in all venues (50% off Sunday, Monday, 33% off Tuesday – Saturday, and free game hire)
• Private healthcare
• Regular team socials
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.