Veterinary Receptionist

At Oak Heart at Person Street we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.

Joining the team at Oak Heart allows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you’ll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm.

Duties:

• Greet and interact with clients in a friendly, professional, and efficient manner.
• Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
• Schedule patient appointments in accordance with hospital scheduling guidelines
• Obtain medical and other information from referring veterinarians when needed!
• Receive deposits and payments and explain payment options to clients.
• Keep the cash drawer balanced and the daily report up to date.
• Enter client communication into veterinary software
• Communicate efficiently with staff members to organize case flow.
• Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
• Other duties as assigned.

Skills Desired:

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills
• Ability to handle multiple tasks and priorities.
• Knowledge of basic computer programs, including Microsoft Office and veterinary software
• Attention to detail and accuracy.
• Ability to work well in a team-oriented environment