VIC Embedded Onsite Technician Team Lead
Summary
Team lead for an embedded on-site AV technician in Melbourne: act as the senior escalation point at a client site, troubleshoot complex AV, video-conferencing, control, audio and display systems, manage tickets against SLAs, and mentor other technicians. Core tech: Microsoft Teams Rooms, Poly, Crestron, Q-SYS and ServiceNow.