Vice President Quality

1. Develop process improvement and transformation strategy aligned to key clients’ strategic priorities
2. Support in EXL strategic priorities for driving value capture for EXL
3. Build a strong QE team to strategize and execute process improvements
4. Build employee engagement / development programs in line with functional and business vertical plans
5. Build strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program
6. Build best practice compendium on key business situations / problems
7. Develop QE capabilities for business development and support in solutioning for key prospects
8. Build diagnostic toolkits for key business areas in partnership with business innovation team and operations subject matter experts
9. Build strong people engagement retention initiatives
10. Develop strong project lean six sigma mentors (including select talent within operations)
11. Develop cost and compliance effective quality model to meet client onshore / offshore requirements
12. Ensure execution of QA model to meet internal and external QA requirements

1. Develop process improvement and transformation strategy aligned to key clients’ strategic priorities
2. Support in EXL strategic priorities for driving value capture for EXL
3. Build a strong QE team to strategize and execute process improvements
4. Build employee engagement / development programs in line with functional and business vertical plans
5. Build strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation program
6. Build best practice compendium on key business situations / problems
7. Develop QE capabilities for business development and support in solutioning for key prospects
8. Build diagnostic toolkits for key business areas in partnership with business innovation team and operations subject matter experts
9. Build strong people engagement retention initiatives
10. Develop strong project lean six sigma mentors (including select talent within operations)
11. Develop cost and compliance effective quality model to meet client onshore / offshore requirements
12. Ensure execution of QA model to meet internal and external QA requirements

Professional certification such as Six Sigma and Lean. 12+ years of experience.