Vice President Treasures Team Lead Consumer Banking Group

You will lead and manage Treasures Relationship Managers to deliver customer service and business targets. You will develop customer-growth strategies, coach team members, collaborate on customer-experience improvements, monitor performance, implement corrective actions, and ensure policy and regulatory compliance.

Responsibilities

• Lead and manage Treasures Relationship Managers.
• Deliver exceptional customer service and achieve business targets.
• Develop strategies to grow the customer base and deepen client relationships.
• Coach and mentor team members.
• Collaborate with cross-functional teams to improve the customer proposition and experience.
• Monitor team performance and implement corrective actions.
• Ensure compliance with policies, procedures, and regulatory requirements.

Requirements

• Experience in a similar banking or financial-services leadership role.
• Proven ability to manage and motivate a team to achieve targets.
• Interpersonal and communication skills.
• Analytical and problem-solving skills.
• Organizational and time-management skills.
• Commitment to continuous learning and professional development.