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Pentagon System And Services

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Vip Support Engineer (Excellent Communication)

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Description

  • Knowledge of PC hardware both Desktops & Laptops.
  • Vendor coordination for hardware
  • Should know installation of Windows operating system such as Windows 10.
  • Installation & troubleshooting of Network Printers.
  • Installation & troubleshooting of Antivirus packages.
  • Providing VIP Support to the users
  • Working knowledge of Teams
  • Taking Escalation calls
  • Windows pilot experience, DNS, DHCP
  • Outlook and Office 365/ MFP Printers
  • Administrating LAN Networks.
  • Technical assistance which includes troubleshooting of operating systems

Skills

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