Voice Services Manager

Voice Services Manager University in the East Midlands £50-56k | Permanent | Hybrid We are working with a leading University in the East Midlands to appoint a Voice Services Manager to take strategic and operational ownership of its enterprise voice and contact centre services. This is a key leadership role within Digital Services, responsible for the performance, resilience, security and ongoing transformation of the University's voice estate. The Role You will: Lead the strategy and roadmap f…