Voip Technical Support Engineer

Location: Pan India. Work mode: work from office, hybrid or work from home, based on role and location.

We are hiring a VoIP Support Engineer to keep our calling platform running.

Role and responsibilities:

- Fix live call problems such as no audio, one-way audio, call drops and registration failures.

- Check SIP and RTP traffic using Wireshark or sngrep.

- Set up, monitor and maintain FreeSWITCH, Kamailio and Asterisk servers.

- Support customers and the team on VoIP issues.

Preferred candidate profile:

- 2 to 6 years of experience in VoIP support or engineering.

- Must have: FreeSWITCH, Kamailio and Asterisk.

- Linux (CentOS, Ubuntu or Debian).

- SIP and RTP troubleshooting.

- Basic scripting in Bash or Python.

- Good to have: OpenSIPS, RTPengine, Docker, VMware or Proxmox, MySQL or PostgreSQL.

- Not suitable: desktop support, general NOC, or networking-only profiles.