Waitress
Description
- To be responsible for assisting in the day to day running of the designated station.
- To ensure impeccable service at all times ensuring that Standard Operating Procedures are met.
- To attend pre-service briefings for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival
- To set up mis en place according to reservations
- Responsible for taking beverage orders , ensuring a smooth flow of checks and mains away into the dispense bar
- To ensure the station is stocked and tidy at all times ensuring efficient service.
- To communicate clearly with all of the team in service.
- To serve the food and beverage according to the guests needs
- To wish “farewell” to all guests, ensuring guest satisfaction has been reached
- To ensure that relevant grooming standards are adhered to
- To ensure that mis en place levels are maintained accurately
- To respond proactively to guest queries
- To report and follow up all maintenance defaults affecting efficient and professional delivery of service
- To perform all duties related to restaurant opening and closing shifts
- Work with all floor staff and management to ensure table return times are met.
- Assistance in planning and running of functions and events
- To establish and maintain effective employee relations.
- To keep up to date with trends, systems, practices and equipment in food and beverage preparation and service in the hotel and restaurant field through trade literature and visits.
At least 1-2 years of international Waiter/Waitress experience working in a similar high profile, high volume operation or 5* hotel.
High School Diploma or Catering school Diploma would be advantageous
Good command of written and spoken English is a must.
Key Competences
- Highly motivated and extremely confident
- Ability to work under pressure
- Excellent organizational and communication skills
- Must be an inspiration to colleagues
- Must have a genuine ‘passion’ for food and service
- Must be able to maintain consistency with regards to product and service within station
- Competitive Salary Package
- Furnished sharing accommodation, transportation, medical insurance, uniform provided by company.
- Economy Class return air fare on completion of 2 year of service.
- Service charge & tips as per company policy.