Walk-in || Technical Support Executive

Roles and Responsibilities

• Provide technical support to customers via phone, email, or chat for software-related issues.
  
• Troubleshoot and resolve customer complaints related to software products and services.
  
• Collaborate with internal teams to identify solutions for complex technical problems.
  
• Develop strong relationships with customers by providing excellent customer service skills.
  
• Stay up-to-date with product knowledge and industry trends to provide accurate solutions.