Wardrobe Manager

Operations Manager – Seasonal

📍 Long Beach CA | Seasonal | 8/1/26 through 11/15/26

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

---

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

---

What You'll Do

As our Seasonal Wardrobe Manager, you'll lead all aspects of the wardrobe department—from costume standards and inventory to vendor relationships and team development—ensuring every performer looks the part from opening night through the final scare.

Department Leadership

• Supervise, train, and mentor the wardrobe team, providing clear direction to ensure high performance and a positive work environment

• Oversee all team management functions including hiring, scheduling, coaching, and terminations in conjunction with HR

• Conduct regular team meetings to communicate goals, updates, and address challenges

Costume Standards & Visual Approval

• Ensure all costumes and uniforms meet required standards of appearance, cleanliness, and functionality for each event

• Collaborate with the Creative Director to review and approve costume looks, maintaining visual consistency and quality

• Oversee costume fittings and alterations to ensure proper presentation throughout the season

Scheduling & Time Management

• Develop and manage staff schedules to ensure adequate coverage for all shifts, events, and production timelines

• Coordinate with the General Manager, Makeup Department, and other teams to align wardrobe preparation with overall production schedules

• Monitor daily progress and adjust staffing or workflows as needed to meet deadlines

Inventory & Station Management

• Maintain inventory of all costumes, accessories, supplies, and equipment; order and track items to keep stock levels appropriate

• Keep all wardrobe workspaces, dressing rooms, and storage areas organized, clean, and safety-compliant

• Implement protocols for proper care, storage, and maintenance of all wardrobe assets

Vendor Management

• Manage the full laundry vendor relationship—selection, contract negotiation, ongoing communication, and performance evaluation

• Address vendor issues promptly to maintain quality and timely delivery throughout the season

Collaboration, Problem Solving & Safety

• Serve as the primary wardrobe point of contact during events, handling last-minute changes, repairs, and real-time logistics challenges

• Foster a collaborative, inclusive team environment across wardrobe, makeup, creative, and operations departments

• Uphold the highest standards of safety, hygiene, and professionalism in all wardrobe operations

---