Warehouse Agent

Job Summary

The Warehouse Agent will be responsible for managing and handling cargo within the warehouse, with a focus on perishable and temperature-controlled goods. This role requires precise handling, documentation, and compliance with regulatory requirements, as well as effective communication with the Shipping and Receiving. The ideal candidate must be detail-oriented, reliable, and capable of performing physically demanding tasks and operating industry equipment. This position also requires flexibility to work shifts, weekends, and holidays.

Key Responsibilities:

• Work safely in varying environmental conditions, including refrigerated areas, loading docks, and non-climate-controlled warehouse spaces. Exposure to varying temperatures, noise, moving machinery, forklifts, and related cargo.
• Receive, inspect, and record incoming cargo, ensuring accuracy and completeness of shipments.
• Identify and report any issues with the received cargo, including damage or shortages, to the appropriate department.
• Handle cargo according to established procedures, including pre-cooling, proper storage, and order preparation.
• Monitor, document, and maintain temperature-controlled storage conditions in accordance with customer requirements, company procedures, and cold-chain standards.
• Prepare cargo for dispatch, verifying documentation and loading items securely to prevent damage during transit.
• Coordinate with trucking and driver teams, ensuring the correct temperature is applied to perishable shipments during transportation.
• Conduct cargo screening and security procedures in accordance with TSA regulations.
• Verify and process documentation related to cargo handling, transportation, and compliance.
• Monitor and enforce proper loading techniques to safeguard cargo integrity.
• Collaborate with the Warehouse Operations Manager and follow instructions to ensure smooth and efficient workflow.
• Communicate promptly with team members and supervisors to address any issues or delays.
• Maintain cleanliness and organization within the warehouse, adhering to safety standards and company policies.
• Assist with inventory management and maintain accurate records of cargo movement.