Warranty Executive

Description

Employment details

• Job type: Full-time, temporary contract.
• Duration: 3 months (potential extension up to 6 months total).
• Commitment: Full contract completion is mandatory, no leaves during the contract period.

We are seeking a detail-oriented and committed warranty executive to join our automotive aftersales team. This is a temporary position for an initial duration of 3 months, with the possibility of a 3-month extension based on performance and business needs. We require a dedicated professional who is fully committed to completing the entire contract duration.

Requirements

• Claim processing: Review, validate, and submit automotive warranty claims accurately.
• Data management: Maintain comprehensive warranty records and documentation.
• Compliance control: Ensure all claims align with manufacturer policies and guidelines.
• Dispute resolution: Reconcile rejected claims and handle manufacturer queries efficiently.
• Report generation: Utilize Excel to track claim statuses and compile financial reports.
• Cross-team collaboration: Work closely with workshop technicians and service advisors.

Required qualifications

• Education: University graduate degree in any discipline.
• Experience: Prior experience in automotive aftersales service operations.
• Industry knowledge: Solid understanding of automotive technical terms and warranty processes.
• Software skills: Advanced proficiency in MS Office, specifically high comfort with MS Excel.
• Language proficiency: Fluent in written and spoken English.
• Communication: Exceptional communication and interpersonal skills.