freehire launches on Product Hunt on 26 August.

Follow →

Al Futtaim Group

Discussion

Watch Technician

Open 32d

Overview of the role

As a watch technician, you will be responsible for performing professional and technical repairs of watches and clocks. You will ensure high-quality and efficient service to support sales by providing after-sales service and achieving service revenue. You will conduct technical assessments and quality control checks, manage technical documentation, and meet service targets. Success in this role is measured by the ability to achieve these targets while maintaining high standards in repairs and customer satisfaction.

What you will do

Technical repairs
  • Perform professional and technical repairs of watches and clocks.
  • Provide technical estimates regarding authenticity and reparability of watches.
  • Verify and monitor quality control checks to ensure repair standards are met.
  • Follow up and manage technical documentation related to repairs.
  • Consolidate technical issues and provide solutions.
    • Service targets
  • Achieve set service targets for watch and clock repairs.
  • Support sales through efficient after-sales service to generate service revenue.

    • Required skills to be successful

  • Sound technical expertise in watch and clock repairs.
  • Proficiency in using repair tools and technology.
  • Strong customer interaction skills.
  • Ability to achieve service targets while maintaining quality standards.

    • What qualifies you for the role

  • Completed 10th standard education.
  • Minimum of 5 years of experience in a service technician role.
  • Sound knowledge of the watch service industry.
  • Proficiency in MS Excel, MS Word, and MS Outlook.

    • About Al-Futtaim Retail

    Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.

    Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.

    Show