Website and Digital Manager

ABOUT US

Transforming lives through excellent education

London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in serving some of London’s most deprived boroughs. Everything we do is underpinned by our philosophy that an individual should have the opportunity to transform their life through the power of education.

Equipping our students with the tools for their future is at the heart of our academic offering. We pride ourselves on providing our students with access to a wealth of opportunities and professions. Our graduates benefit personally, but also contribute their unique perspectives to society, culture, public service and the economy in all areas of London, the UK and around the world.

ABOUT THE POST

We are looking for a Website and Digital Manager to lead the strategic development and performance of our corporate website (londonmet.ac.uk) and wider digital presence. This role sits within our Marketing and Communications team and plays a key part in helping us attract and engage prospective students.

You will be responsible for ensuring our website delivers an excellent user experience, drives engagement and supports student recruitment. Working closely with colleagues across Marketing and the wider University, you will help bring our brand to life online through high-quality, user-focused digital content.

In this role you will lead a small team and coordinate a network of contributors across the organisation. You will oversee the strategic development of the website, ensuring it remains up to date, effective and aligned with our wider goals. You will also play an important role in major recruitment campaigns, working with colleagues to deliver impactful digital activity throughout the year.

A key part of the role is using data and insights to drive improvements. You will monitor website performance; identify opportunities to optimise content and user journeys; and report on results to less technical stakeholders. You will also lead on search engine optimisation (SEO) to increase visibility and organic traffic.

You will act as the main point of contact for website support, helping colleagues publish effective content and providing guidance on best practice. This includes delivering training, maintaining governance standards, and ensuring all content meets requirements around accessibility, data protection, and quality.

The role also involves leading digital projects from start to finish, managing timelines, budgets and external suppliers where needed. You will work closely with the IT Department and external agencies to deliver improvements and ensure the website continues to evolve with changing user needs and technology.

You will contribute ideas; stay up to date with trends and regulations; and ensure a consistent, high-quality experience across all digital platforms.

ABOUT YOU

We’re looking for someone with strong experience managing websites and digital projects, ideally within a large or complex organisation.

While you won’t be writing website code like HTML, CSS and Javascript, it is desirable you understand how these work together and what is possible.

You should be confident using data and analytics tools to evaluate performance and make decisions based on what the data is telling us. You should have a good understanding of SEO, user experience (UX), and digital content best practice.

You will need excellent communication and organisational skills, with the ability to manage multiple priorities and work collaboratively with a wide range of stakeholders. Experience managing or mentoring a team and working with external partners is also important.

A good understanding of digital accessibility, data protection, and relevant regulations is essential, along with a strong commitment to creating inclusive, user-friendly digital experiences.

Most importantly, you will be driven, user-focused and passionate about delivering high-quality digital experiences that make a real impact.

SYSTEM AND TOOLS EXPERIENCE

• Adobe Creative Suite
• Google Analytics, Looker/Data Studio, Search Console and Tag Manager
• CRM and how data feeds into this from the website
• CMS and how content is managed and developed here
• Front-end website languages desirable
• WCAG and assistive technologies
• SEO and GEO

Closing date: 12 October 2026

Interviews due to be held in week commencing 02 November 2026

• Please complete the online application in full, making sure you address the person specification criteria in your statement as this will enable us to make an informed shortlisting decision.

• All applicants are additionally asked to submit a statement of no more than one page, articulating how you have contributed to promoting an inclusive culture using examples based on past experience, and how you would support the work of our University in being inclusive of all.

• If you wish to attach any additional documents such as a CV you may do so (please follow the instructions). Please note that we do not accept a CV on its own as a job application.

If you have a query, or experience any difficulties with the application process, please contact us by email at: recruitment@londonmet.ac.uk quoting the job ID number.

FURTHER INFORMATION

• Job Description/Person Specification
• Terms and Conditions

Please note that successful candidates will be asked to provide evidence of their right to work in the UK and to complete a health assessment before they start work. Offers of employment are also conditional on receipt of satisfactory references and proof of qualifications held.

At London Met we are building an institution aware of its purpose to drive not only individual social mobility but also broader community actualisation. We recognise that our diverse community is our greatest strength, and as such we strongly encourage applications from anyone who feels they are currently underrepresented within UK higher education. Read more about our diverse community and our commitments to inclusion and equality.

STAFF BENEFITS

We offer a comprehensive benefits package designed to support our staff’s wellbeing, growth and work–life balance. Our benefits include:

• Generous annual leave entitlement
• Flexible and family‑friendly working arrangements
• Access to a high‑quality pension scheme
• Training and professional development opportunities
• Employee wellbeing support

For more details about the benefits of working at London Met, please visit our Information for Applicants page.