Wholesale Operations Sales Lead EMEA (m/w/d)

Your Opportunity at ARC’TERYX:

As the Wholesale Operations Sales Lead EMEA, you will develop and own a thorough understanding of Arc’teryx’s regional wholesale business processes and reporting to prepare, analyze and interpret data and reports. Working in a fast-paced environment, you bring a critical lens to help optimize current processes and drive their future evolution.

You are a subject matter expert for a broad group of regional, functional and operational teams, where collaboration and communication are key assets. You also play a strategic role in building and managing your Operations Team and seasonal sales operations projects, ensuring their success through your commercial acumen and ability to organize, prioritize and execute to deadlines.

This role is based out of our Amsterdam office.

Meet Your Future Team:

The Commercial team is accountable for delivering sales through the Wholesale channel. We meet the guests where they are shopping, in a competitive environment, and ensure Arc’teryx is represented consistently and at its best. As the landscape changes, we will work together to evolve our approach with creativity and teamwork.

• Defining, prioritizing projects, ensuring successful implementations to deliver business and strategies

• Cross-Functional Leadership with Sales, Marketing, Demand Planning, Logistics, and HQ teams to streamline business processes.

• Leading the EMEA Operations Team with with clear professional development and performance standards in delivery of resources for sell in to equip sales reps with the tools to deliver powerful presentations that drive sell in and sell through

• Developing the team with clear persona evolution plans that celebrates their strengths and assist them to grow areas of opportunities

• Leveraging the Leadership code into best practices toward leading others in terms of communications, setting the standards of performance, seeing possibilities in others to develop the team, having meaningful relationships with others that contribute to our success

• Partnering with the Director, Wholesale - EMEA on business development initiatives including the Commercial and Model Level Forecasting, Order Book tracking, Rep Tool design, and Trade Term and Term Estimator design

• Partnering with the Director, Wholesale - EMEA on preparing warehouse/inbound reporting, B2B distribution audits, sell-through reporting, account profitability reporting, and ad-hoc reporting of sales data as required

• Partnering with the Merchandising & Demand planning team to create visibility on future wholesale demand and current sell-through

• Delivering and maintaining reporting to EMEA teams using HQ defined reports assuring data consistency

• Acting as the regional AFO reporting expert, driving report harmonization, best practice sharing, training and communication

• Monitoring the wholesale order book to ensure alignment with monthly and quarterly sales forecasts

• Advanced Analytics & Reporting: delivering consistent EMEA reporting, account profitability reports, transitioning into the regional Power BI champion, creating advanced commercial dashboards for Epicenters

• Tools: heavy reliance on SAP ERP, Smartsheet, advanced Excel, and multiple B2B sales platforms

• Methodology: Requires comfort in an IT project environment utilizing Agile and Scrum principles to deliver seasonal sales operations projects.

• Creating consolidated Sell Through reporting of relevant Wholesale accounts to give Marketing, Merchandising and VM in season feedback of sell-through

• Conducting account profitability analysis for our key accounts and biggest customers and sharing insights with Wholesale team

• Creating commercial wholesale dashboards for our Epicenters to show distribution footprint

• Analyzing Commercial Planning Accuracy – seasonal PRE Building Blocks vs Commercial Plan vs actual Sell-In

• Being the Power BI champion for Wholesale reporting in the region