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HILLIARY COMMUNICATIONS LLC

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Wireless Technician

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Wireless Technician requires excellent customer service skills paired with technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on-site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

Responsibilities and Duties:

    • Perform site surveys for potential customers to evaluate serviceability.
    • Diagnose customer problems at service calls and restore functional service to existing customers.
    • Install new customers with Internet service, which includes mounting equipment at roof height, running a cable from outside to the customer’s computer inside.
    • Configure routers and customer computers for access to Internet services.
    • Perform equipment upgrades for existing customers
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