Women's Health RN Supervisor (3949)
Primary Duties and Responsibilities:
Prenatal Intake Coordination
- Conduct comprehensive RN prenatal intake appointments for all newly pregnant patients scheduled for Welcome OB visits.
- Obtain and document detailed medical, surgical, obstetrical, gynecological, social, and family histories.
- Complete medication reconciliation and identify potential teratogenic medications requiring provider review.
- Assess psychosocial, behavioral health, substance use, and social determinants of health needs.
- Identify high-risk pregnancy factors and escalate concerns to providers appropriately.
- Educate patients regarding prenatal care expectations, routine testing, warning signs, and available resources.
- Ensure all required prenatal documentation is completed prior to the initial provider visit.
Medical Record Review and Care Coordination
- Review outside medical records for transfer OB patients.
- Abstract and enter pertinent medical information into the electronic health record, including:
- Problem lists
- Prior pregnancy outcomes
- Prenatal laboratory results
- Ultrasound findings
- Significant medical diagnoses
- Medication histories
- Coordinate the acquisition of missing records and documentation.
- Collaborate with providers regarding abnormal findings and high-risk conditions.
- Assist with referrals to Maternal-Fetal Medicine and specialty services as indicated.
Clinical Documentation and Revenue Cycle Support
- Ensure complete and accurate documentation supporting prenatal care services.
- Support billing opportunities associated with RN prenatal intake visits when applicable.
- Maintain compliance with documentation, coding, and regulatory requirements.
Leadership & Staff Management
- Assist the Chief Nursing Officer and Nursing Leadership Team with departmental oversight and initiatives.
- Supervise CMA, LVN, and RN staff within the Women’s Health clinic, ensuring clinical competency and adherence to policies.
- Collaborate closely with the Practice Manager and Director of Women’s Health to support clinic operations and staffing needs.
- Schedule daily nursing coverage and assignments.
- Participate in interviewing, selecting, onboarding, and orienting nursing personnel.
- Conduct quarterly chart audits.
- Promote teamwork, accountability, and a positive work culture.
Clinical & Operational Support
- Provide direct nursing care as needed, including working the floor and supporting clinical procedures.
- Assume responsibility for emergent patient care until a clinician arrives, implementing emergency protocols as necessary.
- Assist with triage, patient education, procedures, and clinical workflows.
- Support management of EPIC in-baskets, MyChart messages, referrals, prior authorizations, and prescription refill processes.
- Order medical supplies and ensure inventory availability for clinic operations.
- Support management of medical equipment, including reporting issues, tracking maintenance dates, and notifying the CNO of new equipment additions.
- Maintain current knowledge of updated vaccine guidelines and ensure staff competence.
Quality Assurance & Compliance
- Oversee department and site QA activities, including assigning monthly QA tasks and holding staff accountable.
- Maintain compliance with OSHA, CMS, and state/federal regulatory requirements.
- Assist with competency validation, education, and annual skills assessments.
- Assist with patient grievances, documentation follow-up, and resolution processes.
- Contribute topics and present at monthly staff meetings.
Collaboration & Communication
- Work closely with the Practice Manager and Director of Women’s Health to ensure smooth clinic operations, appropriate staffing, and efficient patient flow.
- Promote clear communication across departments to support integrated care.
Other Responsibilities
- Provide nursing support across Women’s Health clinics as needed.
- Maintain flexible scheduling, including occasional evenings or weekends.
- Perform other duties as assigned by the CNO.
Physical and Mental Requirements
- Visual and auditory accuracy.
- Indoor setting with continuous computer use.
- Frequent sitting, standing, walking, bending, kneeling, reaching, twisting, and climbing.
- Frequent use of phone and repetitive hand movements.
- Occasional work in confined or noisy areas.
- Occasional exposure to electrical, chemical, gaseous, dusty, or infectious conditions.
- Ability to lift and carry up to 50 lbs and assist with positioning patients up to 200 lbs.
- Ability to travel occasionally; must possess a valid driver's license and liability insurance.
- Ability to understand and follow detailed written and verbal instructions.
- Ability to respond quickly and calmly to medical emergencies.
- Ability to read and interpret detailed specifications and clinical documentation.