Workforce Data & Systems Analyst
Summary
A People & HR department analyst role managing and optimising the organisation's HR information systems, mainly SAP SuccessFactors alongside the legacy iTrent system. Day to day: workforce data management and reporting, system configuration and integrations, user support and training, and data governance/compliance.
Are you an analytical thinker with a passion for people data, HR systems, and continuous improvement? We’re looking for a Workforce Data & Systems Analyst to join our People & HR Department to provide expertise in SAP modules and ensure SAP enables the People & HR Department to deliver a world-class service.
About the Role
As a Workforce Data & Systems Analyst, you’ll play a key role in managing and developing our HR Information Systems, supporting the ongoing embedding and optimisation of SAP SuccessFactors.
Working across systems, you'll identify opportunities to improve processes, enhance system capabilities and maximise the benefits of our workforce technology landscape.
You'll also support the department's Access to Information (AIN) representative, helping to promote transparency and compliance with data-related policies and legislative requirements.
What You'll Do
- Support the ongoing optimisation, adoption and continuous improvement of SAP SuccessFactors and related workforce systems.
- Work within the team to support management of workforce data, reporting and processes across both SAP SuccessFactors and our legacy system (iTrent) during the remaining transition period, ensuring data accuracy, consistency and business continuity.
- Act as a lead for workforce systems and data-related projects, managing system enhancements, priorities and improvement roadmaps.
- Promote data integrity, governance and compliance with data protection regulations and corporate standards.
- Provide advice on workforce reporting, system integration, data management and process improvement.
- Manage and optimise system configuration, workflows, security roles and data structures across workforce systems.
- Provide first-line technical support, user training and system documentation.
- Develop guidance and support users to maximise the value of workforce systems and self-service functionality.
- Share best practice and keep abreast of developments in workforce systems, analytics and digital HR services.
Skills and Experience:
- Experience with HR/Payroll systems (preferably Success Factors)
- SFX Accreditation in multiple modules (desirable)
- Additional experience of iTrent and Business Intelligence 4 (BI4) reporting is desirable
- Experience in system administration, data security and integration, and training delivery
- Analytical, numerical and data visualisation skills
- High proficiency in Microsoft Office, especially Excel
- Good understanding of HR policies and employment legislation
- Confident communicator with excellent written and oral presentation skills
- Ability to manage multiple priorities, meet deadlines, and lead on system-related projects
Why Join Us?
Working at City of London Corporation offers a unique opportunity to work in one of the world’s most historic and dynamic cities. At City Corporation, we’re committed to making a real difference. You'll play a key role in our transformation journey – helping to deliver meaningful change, improve people outcomes, and blessed, shape the way we operate as an organisation.
Our vision: one team, one purpose
In People and HR, we are working to new standards for how we work together aligned to the following principles:
- Accountability: We will own our outcomes, learn from mistakes, and strive for excellence.
- Proactivity: We will anticipate needs, communicate clearly, and act with a customer-first mindset.
- Courage: We will challenge the status quo, face conflict when necessary, and champion diversity of thought.
- Trust: We will empower our people, foster safe spaces for dialogue, and celebrate our successes.
You’ll be joining a supportive team that values innovation, inclusion, and continuous learning and that is aligned to our greater vision and purpose for People and Human Resources.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Closing date: 23:59pm on 13 October 2026
Interviews will be held on 21st to 23rd October 2026