Workplace Technology Project Manager

Duties & Responsibilities:

• Maintain organization and reporting on all assigned active and punch list technology projects for the Workplace Technology department
• Daily activities include project coordination, internal and external project communication, assisting with scheduling technicians and service, and overseeing the overall completion of projects
• Attend OAC meetings and communicate with internal and external teams based on project deadlines and deliverables based on OAC meetings
• Responsible for completing Workplace Technology projects on time, on budget, and achieving high customer satisfaction from our customers
• The majority of this employee's time will be spent managing project timelines and budgets and communicating with customers and internal project team members
• As part of Hyphn’s #WeNeverSettle Core Value, all Project Managers help to develop best practices for all technology projects, collaborates and shares key learnings after projects, and helps to inform other Hyphn project managers and project team members in those learnings and best practices
• Maintains regular communication with other Project Managers to ensure all projects are handled using similar and acceptable methods
• Assists with planning and coordinating project teams regarding Workplace Technology (WPT) installation projects, including project information handoffs with appropriate personnel at appropriate times
• Assumes ownership of individual projects and assignments
• Establishes and maintains communication with Sale Engineers, Engineering, Technicians, other Hyphn Project Managers, subcontractors, and clients pertaining to the project
• Develops and communicates project updates weekly or as required to internal teams
• Provides constant monitoring of labor, equipment and materials budgets
• Assists Field Supervisors and Foremen to ensure schedules are met and communication to general contractors, external PMs, subcontractors, and/or clients is maintained regarding scheduling
• Communicates scheduling details to technicians once the schedule is set
• Develops and maintains installation schedules and project status through available software (TeamGantt, NetSuite)
• Maintains the organization of the project folder within Sharepoint.
• Provides regular updates to Project SuperSheets, TeamGantt and WPT Project Schedule
• Provides punch-list of remaining tasks after substantial completion
• Coordinates training & turnover of projects to the client, service, & sales engineering teams as necessary
• Coordinates with accounting for all necessary information for invoicing. i.e. billing packages, OIP coupons, and other accounting information related to the project when applicable
• Assumes responsibility for material and equipment returns, exchanges, and RMA processes with applicable vendors
• Retrieves fiber and copper results from Linkware for distribution to applicable contacts
• Develops overall project reporting for all active projects and shares project successes and failures with the leadership team on a regular basis
• Handles construction permitting with specific county authorities when applicable on different projects
• Handles Certificate of Insurance (COI) documents specific to the property management company of the building when applicable on different projects
• Handles liability waivers and background checks for site specific projects when applicable on different projects
• Provide submittal packages when requested
• Provide Request for Information (RFI) documents when requested
• Provide complete close out documentation upon substantial project completion. i.e. cover letter; as-built drawings; Rack and AV elevations; fiber and copper test results; warranty information, and manuals
• Submit documentation and project information for OIP opportunities