[新竹]SOC RF WIFI Senior FAE / Technical Support Engineer

We are looking for a FAE with hands-on PC Wi-Fi product experience to join our team in Taiwan. In this role, you will act as a core technical bridge, supporting Tier-1 PC and notebook customers in adopting next-generation wireless technologies . If you are passionate about wireless communications, system-level debugging, and collaborating directly with R&D and customers to solve complex challenges, we would love to have you on board.

Responsibilities：

• Customer Technical Support & Design-in: Lead PC/NB customer project adoptions for Wi-Fi, Bluetooth, and UWB solutions, assisting with schematic/layout reviews, design guidelines, and specification alignment.
• System-Level Debugging: Deeply analyze and resolve wireless connectivity issues reported by customers (e.g., M.2 module compatibility, connection drops, low throughput, power consumption anomalies, and S0i3 / Modern Standby resume failures).
• RF & Driver Collaboration: Operate advanced wireless test equipment to collaborate with software/firmware teams on RF performance tuning, regulatory compliance, and log analysis.
• Technical Documentation: Author application notes, troubleshooting guides, and FAQs, and conduct technical training sessions for internal teams and customers.
• R&D & Market Feedback Bridge: Channel first-hand customer feedback, requirements, and pain points back to headquarters R&D and product management teams to drive product optimization.

Qualifications：

• Education: MS in EE, CE or CS.
• Experience: 3+ years of experience in the Wi-Fi industry, with a strong focus on PC, notebook, or wireless application engineering/FAE support.
• Solid understanding of Wi-Fi protocols (802.11be/ax/ac/n) and wireless communication fundamentals.
• Strong system-level debugging skills, familiar with Windows Wi-Fi driver/firmware behavior and common log analysis tools (e.g., Wireshark).
• Familiarity with PC hardware architecture, including PCIe interfaces, USB, M.2 module slots, and power management states.
• Soft Skills: Excellent cross-functional communication skills, strong problem-solving capabilities, and high resilience under pressure.