What Senior IT Support / Help Desk Jobs Ask For
Across 778 open Senior IT Support / Help Desk postings that list skills, the ones mentioned most often are ai, networking, cloud.
Updated October 27, 2026
841 open Senior IT Support / Help Desk postings. The percentages below are measured over the 778 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| ai | 38% |
| networking | 38% |
| cloud | 37% |
| linux | 33% |
| automation | 32% |
| azure | 24% |
| itil | 22% |
| sql | 22% |
| firewall | 20% |
| root-cause-analysis | 20% |
| vpn | 20% |
| cybersecurity | 19% |
| python | 19% |
| tcp-ip | 18% |
| aws | 18% |
| service-desk | 17% |
| help-desk | 16% |
| active-directory | 14% |
| api | 14% |
| bash | 13% |
| macos | 13% |
| dns | 13% |
| intune | 13% |
| saas | 13% |
| unix | 12% |
| jira | 12% |
| itsm | 12% |
| gcp | 11% |
| corrective-action | 11% |
| fortinet | 11% |
| powershell | 11% |
| servicenow | 10% |
| java | 10% |
| authentication | 9% |
| devops | 9% |
| kubernetes | 8% |
| observability | 8% |
| vmware | 8% |
| sso | 8% |
| agile | 8% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 841 open Senior IT Support / Help Desk jobs →
Across all IT Support / Help Desk levels
Most IT Support / Help Desk postings never state a level. This wider list covers them too.
- networking 2,688
- help-desk 2,527
- cloud 2,223
- service-desk 1,867
- active-directory 1,835
- ai 1,600
- linux 1,539
- automation 1,533
- itil 1,510
- sql 1,313
- azure 1,303
- dns 1,146