【宴會廳】餐飲服務員 F&B Service Attendant

1. 根據酒店標準為宴會及活動提供餐飲服務，確保準時、有序且高品質的服務體驗。
2. 協助場地佈置、擺放餐具、鋪設桌布，並準備飲料與餐點，迎接活動開始。
3. 熟悉當日宴會訂單（BEO）內容，協助服務流程符合客人需求與活動規劃。
4. 主動與客人互動，提供即時協助並回應需求，營造專業且友善的氛圍。活動結束後協助清場、撤除餐具與設備，確保場地回復整潔。
5. 正確擺設桌面用品及酒水站，協助準備會議所需設備與文具。
6. 協助監控備品與庫存狀況，通報缺料需求給主管。
7. 遵守食品安全與衛生標準，維護工作區域與公共區域整潔。協助維持宴會現場秩序，確保動線暢通與賓客安全。
8. 與同事保持良好溝通，配合團隊協力完成每場活動任務。
9.參與部門例會與基礎訓練課程，持續學習服務流程與技能。

Operations & Guest Experience
Deliver food and beverage service during banquets and events in line with hotel standards.
Assist with venue setup, table arrangements, linen placement, beverage preparation, and guest seating.
Familiarize with the Banquet Event Order (BEO) and support the service plan accordingly.
Interact with guests politely and proactively respond to their needs during the event.
Clear tables and reset venue post-event, ensuring a tidy and orderly environment.

Administration & Venue Setup
Set up tableware, buffet stations, beverage counters, and any conference-related materials.
Monitor supplies and report inventory needs to supervisors.
Follow food safety and hygiene standards; maintain cleanliness in workstations and public areas.
Support traffic flow and guest safety during large events.

People & Training
Maintain open communication with colleagues and coordinate tasks as a team.
Participate in team briefings and basic training sessions to enhance service knowledge and skills.
Assist in orienting new team members to banquet procedures and work areas.

Accountability
This position reports directly to the Banquet Team Leader and is responsible for providing front-line support during all banquet operations. A Banquet F&B Service Attendant plays a vital role in ensuring a smooth, welcoming, and efficient event experience for all guests.