Youth Worker (Yishun)

Job Responsibilities

• Serve as the first point of contact for student incidents and well-being concerns during curriculum hours.
• Conduct initial assessments of students' needs and well-being, and implement appropriate de-escalation strategies when necessary.
• Support students experiencing emotional or behavioural meltdowns and facilitate their reintegration into class where possible.
• Build trust and rapport with students through regular engagement.
• Conduct proactive outreach to students who may require additional support, including those experiencing motivational difficulties, truancy, peer relationship issues or social isolation.
• Work with school staff to support students identified for additional assistance through school-based programmes and activities.
• Assist with programme planning, implementation, supervision and monitoring of students' progress.
• Provide mentorship and ongoing check-ins for students who may benefit from additional support.
• Support students requiring emotional follow-up after disciplinary incidents, as guided by the school's student management team.
• Monitor students' progress and provide regular updates to relevant school personnel.
• Identify and report emerging concerns or urgent incidents to the appropriate school personnel.
• Perform other related duties as assigned.

Job Requirements

• Diploma or Degree in Social Work, Psychology, Youth Work or a related Social Science discipline.
• At least 1 year of experience working with youths aged 12–18 in a school, residential home or community setting.
• High emotional intelligence, with the ability to remain calm and empathetic in challenging situations.
• Good communication and interpersonal skills, with the ability to build rapport with youths while maintaining professional boundaries.
• Resilient and patient when supporting students through challenging situations and gradual progress.
• Compassionate and able to work effectively as part of a team.
• Proficient in Microsoft Office applications, including Word, PowerPoint, Excel, Teams and Outlook.
• Able to provide practical support and guidance while adhering to school policies and established student support processes.
• Understands the importance of confidentiality and working closely with school personnel when handling student concerns.

Duration/Working Hours:

10 months (1 Jan 2027 to 29 Oct 2027)

Monday to Friday, Off on Friday Even Weeks (HBL)
10.00am – 6.00 pm (Mon and Wed)
8.00am – 4.00pm (Tue and Thur)
8.00am – 12.30pm (Friday Odd week)
School Holidays and Exam Period: Off
Service not required on Saturdays, Sundays and Gazetted Public
Holidays and Protected Time during School Holidays

** We regret to inform only shortlisted candidate will be notified.