專職大夜櫃台副理 Overnight front desk Assistant Manager

Supervise daily lounge operations, ensuring service quality, cleanliness, and guest satisfaction.

Provide personalized service to VIP and loyalty guests, handling inquiries and special requests.

Coordinate with Front Office, Housekeeping, F&B, and other departments to meet guest needs efficiently.

Manage staff schedules, training, performance, and on-the-job coaching to maintain service standards.

Monitor lounge inventory, food & beverage supply levels, and assist in cost control and stock management.

Handle guest feedback and resolve issues promptly to maintain a premium Executive Lounge experience.