資深/技術支援工程師 Technical Support Engineer

【普安科技】 雲端運算、物聯網、AI人工智慧解決方案領導廠商
【普安科技】 企業級雲端存儲系統領導品牌廠商
【普安科技】 擴大延攬優秀菁英！與您攜手挑戰國際！

• Provide post-sales technical support for enterprise cloud storage products and solutions to global customers.
• Analyze customer issues, identify root causes, and provide effective technical solutions.
• Collect customer feedback, report bugs, and submit feature requests to internal teams.
• Understand customer requirements and offer appropriate technical recommendations.
• Collaborate closely with customers and internal teams to develop potential solutions.
• Deliver product and technical training sessions to customers as needed.