Zonal A&M Manager
Posted Updated
Description
<p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Role:</span><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> Zonal A&M Manager</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Location: </span><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">New Delhi</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Reporting to:</span><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> Zonal Head Sales</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Team name:</span><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> Sales Operations</span></p><h3 dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">About the Team and the Role:</span></h3><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">The Sales Operations team at Ather is responsible for managing the end-to-end Accessories & Merchandise (AnM) business, ensuring retail performance excellence across zones, Experience Centers (ECs), and Retail Partners (RPs). This team focuses on target setting, wholesale execution, and maintaining brand standards through regular audits and compliance monitoring.</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">This role is for a Zonal A&M Manager who will oversee AnM business operations for an assigned zone. You will be responsible for tracking retail performance, ensuring genuine product sales, managing customer escalations, and collaborating cross-functionally to drive growth through marketing activities and new product launches.</span></p><h3 dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Responsibilities:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Manage end-to-end Accessories & Merchandise business operations for the assigned zone, setting and achieving sales targets for zonal teams and retail partners.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Track AnM retail performance at EC and RP levels, maintaining regular audits to ensure proper product display and optimal stock levels.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Ensure compliance and quality control by monitoring for non-genuine accessory sales and improving EC staff sales pitches for AnM products.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Manage customer escalations related to product issues and provide assistance with warranty claims and HO notifications.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Conduct competitor analysis to stay informed of market activities and suggest product improvements or new offerings to remain competitive.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Cascade critical information regarding sales targets, stock availability, and retail performance to ECs and RPs.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Provide technical and logistic support to Retail Partners during new product launches and monthly promotional schemes.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Plan and participate in BTL marketing activities and events in coordination with the vehicle team and Area Sales Managers.</span></p></li></ul><h3 dir="ltr" style="line-height:1.3799999713897704;margin-top:12pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Experience and Qualifications:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">3-8 years</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">B.Tech/MBA</span></p></li></ul><h3 dir="ltr" style="line-height:1.3799999713897704;margin-top:12pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Must Have Competencies:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Demonstrate advanced skills in Retail Partner Management to align zonal teams and partners with AnM business objectives.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Apply advanced Data Management techniques to track zonal retail performance and monitor stock levels effectively.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Utilize advanced collaboration skills to engage daily with Area Sales Managers and cross-functional teams for performance updates.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Drive for results by executing zonal-level wholesale operations in line with established targets.</span></p></li></ul><h3 dir="ltr" style="line-height:1.3799999713897704;margin-top:12pt;margin-bottom:6pt;"><span style="font-size:12pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Good to have Competencies:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Utilize Excel or Google Sheets for basic data tracking and reporting of sales metrics and audits.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Provide basic insights into competitor activities and product trends to support business competitiveness.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Apply basic logistical support principles to assist Retail Partners during product launches.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left:-12.75pt;"><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Execute basic event coordination for zonal BTL marketing activities and brand activations.</span></p></li></ul><p dir="ltr" style="line-height:1.3799999713897704;margin-top:12pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Want to know more?</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">At Ather, we’ve built India’s first intelligent scooter, from scratch. Based on the philosophy of clean design and smart technology, we are transforming the urban commute experience. We are expanding in India, and in the coming years, we look forward to scaling up and launching more products globally. Today, our product offerings include the Ather 450X, 450S, 450 Apex, and Rizta. Beyond the product, we are also setting up an extensive charging network and re-imagining end-to-end ownership experience. To know more, check out our Careers site and our Substack.</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">Be You, With Us</span></p><p dir="ltr" style="line-height:1.3799999713897704;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:11pt;font-family:'Google Sans', sans-serif;color:#1f1f1f;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">The Ather story doesn't write itself - our people do. We believe everyone is equal, but not the same. Diversity is our strength, and building an inclusive and equitable workplace begins with acknowledging and embracing our differences. We are an equal opportunity employer, and our team reflects a wide range of identities, experiences, and perspectives - all united by a shared passion to shape the Ather journey.</span></p><p><span id="docs-internal-guid-6c1f5349-7fff-3428-0d0d-4996b4f6434e"><br /></span></p>
