Senior customer-facing engineer on Infinidat's Professional Services team who owns the customer half of the product lifecycle for enterprise storage management tools: presales demos/PoCs, installs and onboarding, field troubleshooting, lab operations, and acceptance testing. Core stack: Python log/traceback diagnostics, Linux/Windows/AIX/Solaris/VMware/Hyper-V hosts, FC/iSCSI block and NAS storage
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