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Oversee global safety and security operations for a hospitality portfolio, including risk management, incident investigations, compliance, and training across multiple hotel properties.
Owns the RateHawk.com Selections product, driving strategy and growth through rapid experiments, data-driven decisions, and cross-functional alignment in the travel industry.
Owns the Sabre Custom Messaging and Sabre Traveler Communications products, defining roadmaps and backlogs to deliver branded, multi-channel traveler notifications and document delivery for airlines and agencies.
Lead the product vision for Sabre’s eCommerce platform, modernizing airline retailing from legacy PNR systems to Offer & Order architectures with modular APIs and microservices.
Build and deploy AI-driven travel systems: optimize airline pricing, automate agency workflows, and enhance GDS operations using ML, generative AI, and MLOps on GCP.
Builds and improves cloud-native travel software using Java, Spring Boot, and GCP, while mentoring teams on AI-driven SDLC practices.
Builds cloud-native, AI-driven travel software using Java, Spring Boot, and microservices, integrating LLMs and AI tools to enhance booking and retail experiences.
Patrols a resort property, monitors security systems, administers first aid, and handles guest disturbances to ensure safety and smooth operations.
Patrols a resort, monitors security systems, responds to incidents, and ensures guest safety with first aid and emergency protocols.
Lead the creation of Expedia’s AI evaluation framework to set standards for accuracy, safety, and trust across all AI-powered travel experiences.
Owns the end-to-end incubation of new loyalty offerings—from market research and business-case modeling to service design, pricing, and launch—then scales the practice into a standalone business unit.
Oversee retail, residence, and hotel fit-out projects from design to handover, coordinating contractors and ensuring quality and HSE compliance.
Own and shape a key digital customer journey (e.g., Search, Booking, Loyalty) at Virgin Atlantic, leading cross-functional teams to deliver innovative, data-driven experiences that drive customer delight and business value.
Build and own Smeetz’s AI surfaces end-to-end: an MCP server and chatbot for European leisure venues, shipping features, reliability, and evals while driving discovery and measuring impact.
Design print and digital marketing materials for a luxury eco-hotel brand, aligning with brand guidelines and hospitality trends while collaborating with marketing teams.
Own the product vision for Heathrow’s digital platforms, leading cross-functional teams to enhance passenger and operational experiences for millions of travelers daily.
Maintains and supports IT and communications systems for a rainforest cableway operator, ensuring smooth operations for staff and visitors.
Designs and oversees cloud infrastructure for retail and hospitality clients using Oracle Cloud Infrastructure (OCI), ensuring secure, scalable, and cost-effective solutions.
Oracle NetSuite Senior Solution Consultant implementing cloud ERP for healthcare, life sciences, hospitality, and public-sector clients, focusing on AI-powered business transformation.
Oversee corporate travel projects, coordinate client-facing solutions, and manage cross-border teams to deliver cost-effective travel management services.
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