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Principal AI Solutions Architect designs and oversees the technical architecture for Five9's internal AI initiatives, ensuring secure, scalable, and compliant solutions while partnering with business and engineering teams.
Senior Information Security Engineer at Five9 in Porto, Portugal, responsible for identifying, assessing, and managing security risks across cloud infrastructure and services while driving remediation and reporting risk posture to leadership.
Lead Five9's Cyber Resiliency program, maturing cloud security tooling and processes across AWS, GCP, and Azure to identify and remediate infrastructure risks while partnering with engineering teams.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our…
Designs and refines global sales compensation plans for a cloud contact-center SaaS company, balancing seat-licensing and AI-usage revenue while aligning incentives with strategic goals.
Contractor WFO Systems Engineer at Five9 (cloud contact center software) in Bengaluru, hybrid. Day to day: build, deploy, monitor, and troubleshoot Verint Workforce Optimization platforms in global data centers, with capacity planning, ticketing, change windows, and on-call. Core stack: Windows/Active Directory, Verint, VoIP/CTI, Java app servers, MS SQL.
Build and automate cloud-native contact-center infrastructure using Kubernetes, Terraform, and CI/CD to ensure high availability and scalability for a global SaaS platform.
Senior Workato Integration Engineer on Five9's IT/Enterprise Applications team: designs, builds, and scales enterprise integrations and automations across business systems using Workato, sets integration standards, error-handling and security patterns, and mentors other engineers. Requires 5+ years integration experience, Workato certification, and US Pacific–overlapping hours.
Security engineer focused on incident response, detection engineering, IR automation, and building AI-enriched triage pipelines, working with Python and cloud platforms (GCP/AWS).
WEM Platform Engineer at Five9 driving technical readiness, configuration, QA testing, and migration coordination for Verint-based Workforce Engagement Management platforms in a cloud contact center environment.
Manage and optimize the end-to-end software delivery and release management process for cloud contact center software, coordinating cross-functional teams using tools like Jira, GitLab, and Launch Darkly to ensure seamless rollouts.
Senior Software Engineer working on Five9's cloud contact center SaaS platform, building highly available, scalable Java microservices on Google Cloud Platform. Day to day involves designing, deploying, testing and troubleshooting platform services with Java/Spring, GCP products, Docker and Kubernetes.
Senior backend engineer on Five9's Voice of Customer (VOC) AI team, building scalable Java Spring Boot microservices and data pipelines on GCP that apply LLM and AI vendor services to large volumes of contact center conversations to surface customer insights, with production ownership including on-call.
Senior Software Engineer builds AI‑powered customer insights web applications for Five9's Voice of Customer product, creating interactive dashboards and charts using React/Redux, JavaScript, Java, and cloud services on GCP.
The Sr DevOps Engineer will automate and manage cloud infrastructure (AWS, GCP) and CI/CD pipelines for Five9's Voice Application Services, using Ansible, Terraform, and GitLab, while supporting voice protocols (SIP, RTP) and leveraging AI‑assisted coding tools.
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