Tech jobs

AI Authentication Cloud Freshdesk SaaS +3 skills

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider,…

Percepto

Open 68d ContractSalary + equity

Technical Support Team Manager - Drone Operations

Hybrid

United States

Riviera Beach, FL

About Percepto Physical AI for Mission Critical Operations. Percepto is the Physical AI platform for continuous infrastructure visibility. Our mission is to give asset operators one certainty: nothing changes without…

AI Assembly Automation ChatGPT Cloud +9 skills

careers.jenoptik.com

API Authentication Automation Bash Cloud +19 skills

System Support Specialist (located at the Vancouver office)

Open 23d

Canada

Mississauga, ON

SUMMARY: We are seeking a reliable and technically oriented System Support Specialist to join our team on-site at our customer’s facility. In this role, you will serve as the primary point of contact for daily IT…

Bridgestone Americas

CRM ERP Freshdesk Power BI Salesforce +1 skills

Customer Service Rep/Agent with Spanish

Open 15d

Poland

Poznań

Job Purpose You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information. You will collaborate with internal…

TalentPop

Open 17d Full-time23 questions 8 – 8 $ / hr

German-Speaking Customer Support Agent (German Fluency Required)

E-commerce Freshdesk Shopify Zendesk

Brazil

About The Role Great customer support is about more than answering questions. It's about understanding what the customer actually needs, communicating clearly, and making sure they leave the conversation feeling taken…

Tiko

New Middle 982K – 1.2M NGN / mo

IT Support Officer

Analytics Backbone.js CRM Data Analytics Freshdesk +4 skills

Nigeria

Tiko, an African healthcare nonprofit, seeks a bilingual English/French IT Customer Support Officer to serve as the primary support contact for field staff and health partners. The role handles helpdesk tickets (Freshdesk), mobile app troubleshooting, user onboarding/access via Salesforce, connectivity monitoring, and support-metrics analysis in Excel/Google Suite.

inetum2

Active Directory Freshdesk Intune ITSM Jamf +3 skills

Onsite Help Desk & Field Services — Managed Support (GDM USA)

New Full-timeSenior

Mexico

Mexico City, CDMX

Onsite Tier 2 help desk and field services role based in Indianapolis, Indiana: owning Level 2 incidents, endpoint support, and hands-on hardware deployment/imaging. Core stack is Microsoft 365, Active Directory and Intune (MDM), with ITSM tools like ServiceNow/Freshdesk; SCCM and JAMF are a plus.

LG Electronics

Open 27d Full-timeSenior9 questions

Sr. Manager, Financial Planning, B2C (Korean Bilingual)

United States

Englewood Cliffs, NJ

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our…

Data Warehousing Freshdesk

appflame

AI Automation Freshdesk Help Desk Zendesk

Product Owner (Support & Moderation Platform)

Open 46d 2 questions

Ukraine

Europe

Product Owner who owns appflame's internal support and moderation platform end-to-end: running one backlog across helpdesk, chat, moderation, QA, and reporting tools, defining success metrics per release, integrating AI automation, and leading developers and PMs. Core focus is support/moderation operations and data-driven product decisions.

LG Electronics

New Full-time11 questions

HVAC Field Technical Specialist

United States

Farmers Branch, TX

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our…

Freshdesk

Riskified

AI API Customer Retention E-commerce Fintech +5 skills

Customer Success Representative

New 11 questions

Brazil

Sao Paulo

About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed…

MicroSourcing

Freshdesk SaaS Salesforce Zendesk

Technical Support Team Leader – POS / SaaS

New Full-timeLead

Discover your 100% YOU with MicroSourcing! Position: Technical Support Team Leader – POS / SaaS Location: TBD Work Setup & Shift: TBD Why join MicroSourcing? You'll have: Competitive Rewards : Enjoy above-market…

MicroSourcing

Analytics Freshdesk SaaS Salesforce Zendesk

Quality Analyst — Restaurant Technology Support (POS / SaaS)

New Full-time

A QA analyst auditing voice and chat customer-support interactions for a US restaurant-technology (POS/SaaS) account: scoring interactions with QA scorecards, running calibration sessions with the client, tracking error trends, and writing actionable feedback and weekly quality reports. Familiarity with Zendesk, Salesforce, and Freshdesk is preferred.

MicroSourcing

Freshdesk Networking SaaS Salesforce Zendesk

Customer Service Representative – POS Technical Support

New Full-time

Discover your 100% YOU with MicroSourcing! Position: Customer Service Representative – POS Technical Support Location: TDB Work setup & shift: TBD Why join MicroSourcing? You'll have: • Competitive Rewards: Enjoy…

TO THE NEW

Ansible Automation AWS Azure Bash +14 skills

Cloud Engineer

A cloud engineer who monitors, troubleshoots, and automates infrastructure across AWS, Azure, GCP, and on-prem data centers, supporting 24x7 environments and SLAs. Core work involves Linux, Ansible/Chef automation, Python/Perl/Bash scripting, and monitoring with tools like Grafana, Kibana, and Nagios.

Flatpay ApS

New Denmark Fast-track company

Data Scientist

On-site

Denmark

Herlev

Data Scientist on Flatpay's 19-person AI team at a payments fintech, building and productionizing GenAI/ML products in two focus areas: KYC & image AI (document/image processing) and AI-powered customer service automations, using Python, Databricks, and MLflow — owning solutions from proof of concept through production with direct stakeholder collaboration.

AI API Automation Data Science Databricks +12 skills

Emplay

New InternshipIntern 20K – 20K INR / mo

L1 Support Intern

AI API Automation Azure Conversational AI +6 skills

India

Bengaluru

Three-month L1 technical support internship (₹20,000/month stipend, remote in India) at Emplay, providing first-level support for its low-code/no-code conversational AI and workflow platform. Involves ticket triage, runbook troubleshooting, log analysis, and escalation to L2, with 24x7 rotational shifts and possible conversion to full time.

Persistent

Accessibility CRM Freshdesk Help Desk Process Improvement +3 skills

Technical Customer Support Lead

Technical Customer Support Lead in Pune handling customer inquiries via phone, email, chat, and ticketing systems: resolving issues, escalating complex cases, logging interactions, and maintaining SLAs and customer satisfaction. Requires 7-12 years of support experience; CRM tool knowledge (Salesforce, Zendesk, Freshdesk, ServiceNow) is an advantage.

US Anesthesia Partners, Inc.