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Senior Customer Service Quality Assurance Specialist
Owns the quality improvement strategy for Coupang's Taiwan customer service: audits support quality, analyzes ticket/ops data to find root causes, builds KPIs and Excel dashboards, and leads cross-functional improvement projects with internal teams and BPO vendors. Core tools include Zendesk, Excel, and BI tools like Power BI/Tableau.
Senior Customer Service Quality Assurance Specialist
Coupang正在重新定義購物體驗，目標是從顧客開啟 Coupang App 的那一刻起，到商品送達門口為止，持續創造超越期待的服務。Coupang 在台灣提供「火箭速配」，以實惠價格為廣泛商品提供隔日到貨服務，以及「火箭跨境」，為來自韓國、美國及其他地區的數百萬件熱銷商品提供免費國際配送。 我們正在尋找能共同引領 Coupang 台灣業務擴展的人才。這是一個參與 Coupang 台灣成長的重要機會，並共同打造一個讓顧客感嘆「沒有…
Customer Service Team Manager - German bilingual
ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low…
IT Engineer - 3
Senior IT Engineer at Quince supporting internal IT operations for employees: onboarding/offboarding, hardware and asset lifecycle management, user access provisioning (Google Workspace, Okta, Slack), video conferencing setup, and day-to-day technical support across offices in Berlin and Madrid.
Catalog Operation Specialist - Voice of Seller 商品資料營運優化專員
Optimize and manage product catalogs for Coupang’s retail and third-party sellers, handling data updates, issue resolution, and cross-team collaboration to improve seller experience and product quality.
Catalog Operation Specialist - Voice of Seller 商品資料營運優化專員
Manage and optimize product catalogs for Coupang’s retail and third-party sellers, handling data updates, issue resolution, and cross-team collaboration to improve shopping experience.
1st/2nd Line IT Support Engineer
First/second-line IT Support Engineer at HGF, an IP firm, acting as first point of contact across all offices: resolving issues by phone, email, Teams and in person, administering Microsoft 365 (Entra ID, Exchange Online, Intune), troubleshooting hardware and networks, supporting internal systems like Tempesta, and responding to security alerts.
Lab Testing Customer Service Representative
Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European…
Director, GTM AI Engineering
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop…
Senior Product Manager
The Alzheimer’s Disease Data Initiative is a coalition of leading academic, advocacy, government, industry, and philanthropy organizations that recognizes the need for dementia researchers to find easier ways to share…
Client Accounting Manager
Client Services Manager Location: Columbus, GA | Hybrid, minimum three days onsite Type: Full-Time | Exempt About Us TogetherWork provides software and services that help organizations manage their operations and serve…
Associate Member Support Specialist
The Opportunity As part of our Member Support team, you'll assist current and prospective members throughout their journey with Hinge Health. In this multifaceted role, you’ll become an expert in all things Hinge…
Senior Cloud Support Engineer (Managed Inference)
Senior support engineer for Crusoe Cloud's GPU compute platform: the primary technical contact for customers, troubleshooting VMs, hardware failures, and scaling issues via Zendesk and internal tools, with 24/7 on-call and collaboration with SRE, networking, and storage teams. Core stack includes Kubernetes, Slurm, Terraform, Grafana, and Linux CLI.
Senior Customer Support Engineer (Managed Inference)
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you’ll play a crucial role in empowering our customers to leverage this…
Junior Player Support Operations Specialist
Miniclip is looking for a Junior Support Operations Specialist to join our Player Support team in Lisbon. Understanding what players need is essential to delivering a great player experience. In this role, you’ll turn…
Senior Operations Manager
Location : London We are seeking a highly driven and results-oriented Senior Operations Manager to support our Head of Operations and team in leading and executing our operational strategy for our UK market. This…
Tech Lead Manager, Product Growth
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent…
Support Operations Specialist
Are you ready to Level Up? Join our growing team as a Support Operations Specialist About the role You will own the systems, reporting, and knowledge that keep Track's Customer Support team running smoothly. Reporting…