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The Tier 3 Service Desk Lead provides advanced technical leadership and serves as the highest escalation point for enterprise IT service desk operations supporting DOC OCIO systems and users. This role is responsible…
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission…
Job Title: Senior Systems Engineer Location: Albuquerque, NM (Onsite) Responsibilities of the Senior Systems Engineer: McLane Advance Technologies is seeking a results-oriented, self-motivated Senior Systems Engineer…
Client Overview Our client provides enterprise-level IT support services through a centralized Service Desk, ensuring optimal performance of IT services across the organization. The Service Desk offers front-line…
Responsibilities & Qualifications We are seeking Service Desk Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. You will oversee a team of service desk agents and…
Title: Computer Systems Analyst II Clearance Type: Secret Scope: Provide Information Technology subject matter expertise and services. Responsibilities (including but not limited to) : * Being the central point of…
Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical performance of a…
GTSC has a wide range of awarded contracts ranging from no security clearance required through Top Secret SCI with various agency-relevant polygraphs. Opportunities include 100% remote Call Center operations (US-work…
Title: Service Desk Manager Client: NDU Location: Washington, DC Provides onsite Service Desk support at National Defense University, staffing the help desk in support of the day-to-day operations and support of IT…
Job Summary: The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force…
Enterprise Service Desk Technician needed for a long term contract opportunity with SOC's client to work in New Orleans, LA. Active Secret Clearance is required This contract is responsible for maintaining and…
Overview DecisionPoint seeks an APR Technical Lead to oversee Tier 2 Advanced Problem Resolution operations supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD).…
The Program Manager is responsible for overall management, execution, and successful delivery of the Enterprise IT Service Desk. This individual serves as the primary interface between contractor leadership and…
Please find below the job details: Job title: Lead ServiceDesk Technician Location : 800 Hampton Blvd, Norfolk, VA 23511 On-site role Long Term 3 to 5 years Client: National Defense University (NDU) Clearance:- Active…
Occam Solutions is looking for a Senior Service Desk Technician, Ft Bragg. The Senior Service Desk Technician will have many responsibilities such as: Interfaces directly with supported end-users to provide hardware,…
MANTECH seeks a motivated, career and customer-oriented Global Service Desk Network Administrator III to join our team in Virginia Beach, VA. This position is on-site 5 days a week. Responsibilities include but are not…
Provides daily supervision and direction to staff who are responsible for service desk activities such as phone and in-person support to users in the areas of email, directories, standard Windows desktop applications,…
Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates…
Overview SUMMARY: The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding…
The IT Service Desk Lead is responsible for overseeing daily enterprise IT service desk operations supporting both users and stakeholders. This role manages operational support activities across Tier 0, Tier 1, and…
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