Customer Success Jobs in Japan

There are 124 open Customer Success jobs in Japan on freehire right now. 20 of them were posted recently. The skills employers ask for most often are ai, saas and cloud.

Most requested skills

  • ai 57%
  • saas 36%
  • cloud 31%
  • salesforce 24%
  • crm 23%
  • analytics 19%
  • agentic-ai 13%
  • api 13%

How the work is done

  • Hybrid 25 · 20%
  • Remote 10 · 8%
  • Onsite 5 · 4%

Visa sponsorship offered in 81% of the 16 postings that state a position on it.

Seniority

  • Senior 34
  • Junior 2
  • Principal 2
  • Intern 1
  • Lead 1
  • Middle 1

Who is hiring

  • 1000+ employees 21
  • 501-1000 employees 4

English level

  • C1 84%
  • A2 9%
  • B1 3%
  • NATIVE 3%

Share of the postings that state a required level (at least 20% of this market do).

124 jobs
Cisco
3 months ago

Customer Experience Customer Success Specialist - CAI

Open 79d APAC
Japan

Meet the Team The Cisco Customer Experience (CX) organisation is one of Cisco’s fastest-growing teams, with a clear purpose: helping customers get real, lasting value from their Cisco investments. We work at the…

ai api aws azure cisco +5 skills
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Cisco
3 months ago

Customer Experience Customer Success Specialist - Sec

Open 79d APAC
Japan

Meet the Team The Cisco Customer Experience (CX) organisation is one of Cisco’s fastest-growing teams, with a clear purpose: helping customers get real, lasting value from their Cisco investments. We work at the…

ai cisco cloud css firewall +2 skills
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Elsevier
3 months ago

【ELSEVIER_Corporate】Customer Success Manager

Open 46d APAC Licensed NL sponsor — This employer appears on the IND public register of recognised sponsors for work and highly skilled migrants. The recognition belongs to the employer and is not a commitment to sponsor this role.
Japan

【職務概要】 科学・研究分野におけるグローバルな B2B データプロバイダーで働くことに興味はありますか？ お客様やチームに対して、あなたの科学的専門知識を活かしてみませんか？ 【役割について】…

agile analytics crm saas salesforce
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MicroStrategy1
3 months ago

Customer Success Manager

Open 79d APAC
Japan

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in…

agile ai analytics aws azure +6 skills
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o9solutions
3 months ago

Senior Functional Consultant, Client Success

Open 76d APACSenior H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning…

ai analytics data-analytics java mysql +3 skills
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o9solutions
3 months ago

Manager, Client Success

Open 76d APAC H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning…
LSEG
4 months ago

Customer Success Manager, Investment Banking

Open 46d APAC
Japan

Role Summary At LSEG, we connect clients with our solutions to support better outcomes across their workflows. As a Customer Success Manager, you will work with us to build positive, trusted relationships with users of…

customer-retention financial-modeling pre-sales python
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Palo Alto Networks
4 months ago

Senior Customer Success Engineer

Open 70d APACFull-timeSenior
Japan

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology…

ai api automation bgp cloud +14 skills
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Salesforce
4 months ago

Customer Success Manager, Senior Manager (BtoC)

Open 47d APACSenior
Japan

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce…

agentic-ai ai candidate-experience cloud crm +1 skills
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monotype
4 months ago

Customer Success Manager, Japan

Open 76d APAC
Japan

Customer Success Manager, Japan Monotype is looking for a Customer Success Manager to support and grow relationships with our enterprise customers in Japan. In this role, you will act as a trusted advisor to key…

crm customer-retention saas salesforce stakeholder-management
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Kraken Tech
4 months ago

Director, Customer Success

Open 77d HybridAPAC
Japan

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy…

ai saas stakeholder-management
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Similarweb
4 months ago

Customer Success Manager, SMB / Enterprise

Open 76d HybridAPAC
Japan

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower thousands of customers globally,…
NinjaOne
4 months ago

Customer Success Manager - Japan

Open 29d APACFull-time H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the…

react salesforce
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State Street
5 months ago

Offshore fund Onboarding Manager, AVP

Open 79d APAC
Japan

Offshore fund Onboarding Manager, Assistant Vice President you will be responsible for managing new offshore fund launch to meet client’s requirements and work with Boston head office and other operation hub sites for…
Veeva Systems
6 months ago

Customer Success Manager - CRM Suite

Open 79d On-siteAPACFull-timeMiddle H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed…

ai analytics api cloud crm +4 skills
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walkme
6 months ago

Customer Success Manager

Open 76d HybridAPACFull-time H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today…

ai ai-enablement css html sap
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deepl
6 months ago

Senior Manager, Customer Success

Open 76d HybridAPACSenior
Japan

Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global…

ai crm performance-management saas salesforce
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walkme
7 months ago

Senior Customer Success Manager

Open 76d HybridAPACFull-timeSenior H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Japan

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today…

ai ai-enablement css html sap
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BlueMatrix
8 months ago

Client Success Manager - Tokyo Japan

HybridAPAC
Japan

We are seeking a highly skilled and commercially minded Client Success Manager to support a portfolio of strategic and mid-market investment banking clients across Japan. This role is responsible for driving client…
Rockwell Automation
8 months ago

Senior Customer Success Manager

Open 47d APACSenior
Japan

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we…

agile analytics automation cloud crm +5 skills
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