IT Support / Help Desk Jobs in United States
There are 4,200 open IT Support / Help Desk jobs in United States on freehire right now. 1,701 of them were posted recently. The skills employers ask for most often are help-desk, networking and active-directory.
Salary
| Currency | Period | 25th | Median | 75th | Postings |
|---|---|---|---|---|---|
| USD | year | $68,750 | $105,082 | $128,750 | 91 |
| USD | hour | $20 | $28 | $34 | 50 |
From postings that disclose pay. Currencies are counted separately, never converted.
Most requested skills
- help-desk 41%
- networking 29%
- active-directory 23%
- service-desk 21%
- cloud 19%
- automation 16%
- itil 15%
- ai 14%
How the work is done
- Onsite 655 · 16%
- Hybrid 425 · 10%
- Remote 388 · 9%
Visa sponsorship offered in 17% of the 109 postings that state a position on it.
Seniority
- Junior 259
- Senior 252
- Lead 190
- Middle 107
- Intern 92
- C-level 31
Who is hiring
- 1000+ employees 70
- 501-1000 employees 33
- 51-200 employees 14
- 201-500 employees 11
- 11-50 employees 9
Service Desk Technician (6892)
Onsite ITIL-based service desk technician supporting 24x7 mission-critical incidents for federal government clients — troubleshooting PC, server, application, and hardware issues, providing phone/email/in-person support, and triaging tickets to deskside teams. Key tools: ServiceNow, Remedy, and Windows.
IT Service Desk Analyst
The IT Service Desk Analyst provides on-site and remote technical support for a global healthcare agency, managing ticketing systems, hardware, and conference room technology. The role requires 3-5 years of experience and proficiency in Windows, macOS, and Microsoft 365 environments.
IT Technician III - Missoula, MT
On-site IT Technician III on Playlist's IT Service Operations helpdesk in Missoula, MT, handling escalated hardware, software, and SaaS support tickets, endpoint/MDM management, employee onboarding, and mentoring junior technicians. Core stack includes Windows/macOS, Okta/Azure, CrowdStrike, Intune, and Jamf.
Tech Support Help Desk
First point of contact for IT support at Vantage West Credit Union in Tucson, AZ: triaging, troubleshooting, and documenting end-user issues via phone, email, and chat in a service desk ticketing system, plus basic account administration. Core focus on Windows support, first-contact resolution, and escalation to higher-tier experts.
Technical Support Engineer (L1)
Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one…
