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What is ITSM?

ITSM (IT service management) is the practice of designing, delivering and supporting IT services, through processes such as incident, change and request management.

10,842 open ITSM jobs on freehire.

Named alongside ITSM

Jobs asking for ITSM

Instem

4 hours ago

Head of IT Operations and Risk

NewBe an early applicant UKC-level
United Kingdom

Senior IT leadership role at Instem owning technology risk management across technology functions (risk and control libraries, ISO 27001 evidence, ITSRC reporting) while leading IT Operations — infrastructure and technical support — through senior staff. It is a governance, coaching, and strategy role, not a hands-on engineering position.

Automation Backbone.js Corrective Action ISO 27001 ITIL +5 skills

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ShadowObjects, LLC

4 hours ago

Senior Proposal Manager

NewBe an early applicant RemoteNorth AmericaContractSenior
United States

SENIOR PROPOSAL MANAGER Business Development & Corporate Growth Position Detail Information Reports To Chief Growth Officer (CGO) Location Remote with occasional in-person meetings; Southern Maryland or Washington,…

AI Automation Business Development CI/CD Cloud +6 skills

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jobgether

5 hours ago

ServiceNow Administrator

NewBe an early applicant RemoteAPACFull-time
India

Administers and optimizes an enterprise ServiceNow platform day to day — covering ITSM, ITOM, CMDB, Discovery, Service Mapping, integrations, security, licensing, and AI features like AI Assist and Virtual Agent. Fully remote, full-time role based in India, hired via Jobgether on behalf of a partner company.

AI Automation Cloud CMDB Corrective Action +4 skills

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Techsurge Private Limited

5 hours ago

Network Security Architect ( Banking )

NewBe an early applicant APACFull-time
Pakistan

Senior (10+ yrs) security architect maintaining a bank's IT security stack: administering, tuning and troubleshooting firewalls, IPS, WAF, DDoS protection, web/email filtering and SSO/2FA, plus Azure cloud security ops, monitoring, incident handling and regulatory compliance. Stack includes Checkpoint, Palo Alto, F5, Zscaler, Forcepoint, FireEye, Radware, Arbor, Cisco.

Authentication Azure Cisco Cloud Cloud Security +7 skills

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Techsurge Private Limited

5 hours ago

Incident Manager (IT Operations) Remote

NewBe an early applicant RemoteFull-time

Incident Manager for IT Operations owning the end-to-end major-incident lifecycle: coordinating Infrastructure, Network, Application, Security, Cloud and vendor teams during bridge calls, driving RCA/PIRs, and reporting on SLAs and KPIs. Requires ITIL Foundation certification and 5+ years in IT operations with ITSM tools such as ServiceNow.

Cloud ITIL ITSM Jira Performance Management +3 skills

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Grow-Talent.com

5 hours ago

Technical Support Advisor with German - Relocation in Barcelona

NewBe an early applicant RemoteEuropeFull-time
Germany

Grow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German…

ITIL ITSM Root Cause Analysis ServiceNow

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Grow-Talent.com

5 hours ago

Technical Support Advisor with German - Relocation in Barcelona

NewBe an early applicant RemoteEuropeFull-time
Germany

Grow-Talent.com is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German…

ITIL ITSM Root Cause Analysis ServiceNow

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Grow-Talent.com

5 hours ago

Service Desk Analyst (Dutch) - Accommodation Support in Budapest

NewBe an early applicant RemoteEuropeFull-time
Netherlands

Dutch-speaking (C1) Service Desk Analyst providing first/second-line IT support onsite in Budapest for an outsourcing/BPO consultancy. Day to day: logging and resolving incidents and service requests via phone, chat, and email in ITSM tools (e.g. ServiceNow, Remedy) within SLAs and KPI targets.

ITIL ITSM Process Improvement SAP SDLC +2 skills

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Globalchannelmanagement

5 hours ago

ServiceNow Solution Architect

NewBe an early applicant North AmericaFull-time
United States

ServiceNow Solution Architect (6+ years) based in Tampa: leads end-to-end delivery of ServiceNow projects, overseeing ITSM, SPM, and ITOM implementations including workflows, integrations, and reporting, while managing project plans, stakeholders, ITIL/Agile/CSDM compliance, and long-term ServiceNow roadmaps.

Agile ITIL ITSM Requirements Gathering ServiceNow

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Globalchannelmanagement

5 hours ago

Remote Senior ServiceNow Architect

NewBe an early applicant RemoteNorth AmericaFull-timeSenior
United States

Remote Senior ServiceNow Architect who defines the enterprise ServiceNow platform architecture and roadmap, and leads solution design across modules like ITSM, ITOM, CSM, GRC, HRSD and ITAM. Needs 10+ years in IT, 5 years of ServiceNow architecture, hands-on JavaScript and REST integration skills, and at least one ServiceNow certification.

Agile AI Analytics Azure CAD +11 skills

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