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Senior Agent, Customer Service (Multi-Lingual)
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions…
Senior Agent Customer Service Dutch Speaker
You handle customer inquiries and issues in Dutch and English through email, chat, and voice. You collaborate with internal and external stakeholders, explain products in customers' preferred languages, maintain…
Senior Agent Customer Service Italian Speaker
You will support global customers in Italian and English through email, chat, and voice. You will address complaints and feedback, communicate product information, maintain stakeholder relationships, and escalate…
Senior Agent Customer Service Portuguese Speaker
You will support global customers in Portuguese and English through email, chat, and voice. You will handle complaints and feedback, communicate product information, maintain stakeholder relationships, and escalate…
Senior Agent Customer Service Spanish Speaker
You will support global customers in Spanish and English through email, chat, and voice. You will handle complaints and feedback, communicate product information, build stakeholder relationships, and escalate…
Customer Support Specialist
About Kintsugi Kintsugi is revolutionizing sales tax compliance for modern businesses. Our AI-driven platform simplifies tax compliance for e-commerce, SaaS, and other growing companies, ensuring they stay compliant…
AI Support Operations Specialist
The Role As our AI Support Operations Specialist, you'll sit at the intersection of customer care, intelligent automation, and operational excellence. Your mission? To help us scale world-class support by making…
Staff Machine Learning Engineer
Build and scale AI-powered search and RAG systems for Zendesk’s customer and agent platforms using Python, PyTorch, and AWS at massive scale.
Senior Backend Software Engineer
Build real-time voice AI systems that power natural, low-latency conversations for customer support, integrating telephony, WebRTC, and speech services.
Senior Software Engineer
Build and scale Zendesk’s search infrastructure using Elasticsearch, AWS, and cloud-native tools while automating infrastructure to improve performance and cost efficiency.
Technical Support Engineer
WHAT IS BOX? Box(NYSE:…
Support Coordinator
About the Company Our client is an innovative, technology-led organisation delivering complex digital solutions in a highly regulated environment. With major implementations underway, the team is focused on quality,…
Senior Real-Time Voice Backend Engineer (Hybrid)
Designs and maintains the real-time voice AI backend, optimizing latency and reliability for telephony and WebRTC integrations with AI services.
Senior Real-Time Voice AI Backend Engineer — Hybrid
Designs and builds backend services powering real-time voice conversations, integrating telephony and WebRTC while optimizing for latency and reliability.
Vendor Operations Manager
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
WFM Manager
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Customer Success Manager
About Kintsugi Kintsugi is the AI-powered sales tax compliance platform built for modern businesses. We automate the complexity of multi-jurisdiction tax compliance for e-commerce, SaaS, and high-growth companies—so…
Customer Support Associate
About the role Renting is the largest expense for the average household, and the search can be overwhelming and stressful. At Apartment List, we're building an easy, delightful, and effective apartment search that…
Manager Analytics & Metrics - Customer Success
Leads a team of data analysts to build analytics pipelines and dashboards that measure customer success metrics, predict churn, and guide business decisions using SQL, Tableau, and Salesforce.
Customer Success Executive
Minimum Qualifications 2–4 years of experience in Client Success, Account Management, or a client-facing commercial role, with ownership of a defined portfolio and responsibility for retention and growth. Proven…