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You will own Coinbase's primary self-service channel, the Help Center, where most customers first seek support. You will drive Automation Rate and customer satisfaction by building AI-powered search, personalized…
You'll join the Core Recruiting team within People Success, owning hiring across Coinbase's G&A functions. You'll be responsible for full-lifecycle recruiting for some of the hardest-to-fill roles,…
You'll partner directly with senior leadership on Coinbase's highest-priority strategic and operational challenges. You'll work primarily with Institutional product and sales leaders, structuring complex…
You'll own the roadmap and execution for the data models, metrics, and dashboards that power Customer Experience and Compliance Operations. You'll distill requests from 15+ cross-functional teams, prioritize…
You will own quality assurance reviews of TMS investigations that support AML CFT program. You will strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance,…
You will own end-to-end data pipelines build trusted metrics and enable CX stakeholders to make faster better decisions with clean reliable data. You will design and maintain dashboards and data models ensure data…
You will build and maintain the production grade data foundations that every regulatory obligation relies on. You will own the full lifecycle of data models and pipelines that downstream reporting, analytics, and AI…
YOU will own and grow relationships with top prosumer derivatives traders, driving volume across futures options and perpetuals. YOU will source new high value traders from competitor venues, re engage dormant…
You will drive cross functional programs for CX Intelligence and AI initiatives, partnering with Engineering, Analytics, and Product teams to translate customer insights into roadmap changes and AI powered CX…
As you take on this role, you will define the ML data and feature strategy for fraud detection, and own the end to end feature engineering pipelines. You will diagnose gaps between tooling and needed solutions, and…
YOU will own and evolve downstream revenue calibration models and design causal inference frameworks to measure the incremental impact of programs on retention and product engagement. YOU will build and maintain LLM…
You will own end to end strategy across global paid performance channels including Google Ads paid social and mobile user acquisition to drive new user growth and achieve ROI targets. You will design and run tests…
You will lead the global IT and security audit program across regions owning the multi year IT and security audit roadmap and strengthening how technology risks are identified evaluated and mitigated You will shape…
You will own the identification and mitigation of fraud risk across fiat payment rails protecting the bottom line and customers without degrading the user experience Responsibilities Own end to end risk controls for…
You will design lead and continuously improve the SOX business process control framework across in-scope entities and processes. You will scope and perform SOX risk assessments, design and implement manual automated…
You will design, maintain, and scale the SOX business process control framework across in-scope entities and processes. You will lead risk assessments and scoping, design and implement manual, automated, and…
You will design, build, and operate analytics data pipelines and curated datasets that enable financial workflows and audit-ready reporting. You will investigate and fix data gaps, perform reconciliations across…
You will define and own the technical strategy and architecture across data ingestion, transformation, warehousing, streaming, and serving systems. You will design data infrastructure to natively support AI and ML…
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